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possible scam

I don't shop with eBay very often. I happen to run across a offer on a smart TV upgrader and pursued it. It was relatively cheap and it came from a eBay supplier. I unboxed the upgrader and found that the batteries for the remote were corroding inside the plastic. (that concerned me some as I wonder how long this particular box had sat on the shelf somewhere.)  After I got the item setup I found that the supply cable for the power supply was a 220 plug in European style or something like Korea 220 volts. I went ahead and purchased a 220 to 110 adapter through Amazon and finally got it plugged in and powered up. It immediately went into an update of some sort and I'm not sure if it was for this particular upgrade item or the TV.  After some time it allowed me to enter into the selection process for setting up the TV to upgrade it but it only had options for Central and South American countries plus one other country called “other”.  After going through the hoops and some software choices it came back with the message that updates were not available for this country.

                   I guess what I'm asking the community is this a normal for items that are not top shelf and readily usable. I hesitate to call the seller a scam artist but he had to know that this would not work in the United States and that others like me have probably written in the same thing on seeking a return.

He replied to an email I sent to him :

Very sorry about this issue. Please set up an eBay return and I will make sure a full refund is sent once received back.

The return will cost more than the items worth right now and especially if I have to spend an hour boxing it back up. I've already invested too much time in this to make it work anyway.

Message 1 of 22
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21 REPLIES 21

Re: possible scam

Well find your confirmation email you received as a guest, and use that to open a case.Dont worry about reporting the seller, when its all finished, leave him the appropriate feedback.As mentioned, his metrics will take a hit for this.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 16 of 22
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Re: possible scam

I'm assuming this is the confirmation email.Ebay Confirmationjpg.jpg

 

Message 17 of 22
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Re: possible scam

You wrote:

Go to your eBay Purchase History and open a return case.
Find the item in your Purchase History and press the big, blue 'Return this item' button. Select "Item is Not as Described" as the reason for the return.

 

Item is not  in purchase history. What do I do now?

Message 18 of 22
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Re: possible scam

Here's purchase history

purchase hist.jpg

 

Message 19 of 22
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Re: possible scam

You received a confirmation email from Ebay with a guest purchase, find that and use it to open case.Theres an item number on your confirmation email, use that.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 20 of 22
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Re: possible scam

Thanks for your help. finally got EBay to start return process with seller.

Message 21 of 22
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Re: possible scam

Thats great!



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 22 of 22
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