@glaflo_4812 You will need to file a INR (Item not Received) case with the seller
(https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042)
- Go to Purchase history.
- Select More actions beside your item and then I didn't receive it.
- Tick the box beside I want a refund or I want the item.
- You have the option of adding a message to the seller.
- Select Send request.
In the event the seller does not resolve the issue within 3 business days, you have the option of having ebay step in (https://www.ebay.com/help/buying/default/ask-ebay-to-step-in?id=4701) and they will make a final decision.
If you do loose the case, you can always open up a dispute with whatever payment provider you used, and as a last resort open a dispute with your bank
I am not an eBay employee but I sure feel like one sometimes
eBay Community Mentor Since 8-07-2023
Used to be panda75654
This is my only account. I do not own any other eBay accounts and will not ask for personal information. Stay safe!
