Selling
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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 631 Views
  • 0 replies
  • 19 helpful

First time selling need help please

Alright, so I’m selling an Xbox one with 9 games and all the cords right and a brand new controller right. Someone bought it, 80$ + 13.12$ shipping + 6.90$ tax. At the bottoms of the page it says What you earned: order total: 100.2 eBay collected fro...

Resolved! Sale Cancelled by eBay Due to a "Systems Issue"

This just happened to me on an order I sold a day ago. Luckily I didn't ship it out yet, otherwise it appears eBay went and refunded the buyer on my behalf, even though eBay itself was the one who cancelled the order... Has anyone else experienced th...

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Free Gift with purchase

Any sellers giving a free surprise gift with purchase? (not buy 1 get 1, buy 3 get 1 etc.) If so, do you advertise that you're giving a free surprise gift with purchase in the listing title or description? Do you state what the free gift is or send i...

User avatar by Rockstar
  • 379 Views
  • 18 replies
  • 1 helpful

Cancellation Results in Charge to my Credit Card

Maybe this is standard procedure, but I have never seen it before. My account gets standard payouts once per day. I had someone buy an item valued at $200+ last night, but sent in a cancellation request within an hour. I accepted the cancellation sin...

why is ebay adding the sales tax to the seller's income from sale. Sellers never receive sales tax

I couldn't believe my eyes, but apparently Ebay is charging the seller to include the sales tax to the amount received, we don't receive any sales tax from customers, and when they get their 12% which already way too high, but this is downright theft...

Offers to buyers

I have had the chance to go into different people's products several times, and literally a few minutes later I already received an email notification that I was offered an offer or that the seller is asking me to make an offer.But when I as a seller...

auctions not showing up on ebay

Some of my auctions are showing but some are not. My auction for BetterHomes and Gardens Cookbooks (a very large lot )is not visible at all nor is another cookbook.

The buyer order is cancelled

Hello, the buyer order was canceled automatically by eBay(System issue), after contacting ebay , they cannot do anything about the defect and the negative feedback i received. Is anyone else here having the same issue? Thank you

User avatar by Adventurer
  • 83 Views
  • 7 replies
  • 0 helpful

Need help first time selling.

Alright, so I’m selling an Xbox one with 9 games and all the cords right and a brand new controller right. Someone bought it, 80$ + 13.12$ shipping + 6.90$ tax. At the bottoms of the page it says What you earned: order total: 100.2 eBay collected fro...

Search shows extremely high shipping cost

I'm a seller in Canada and I've noticed that my sales to the USA have dropped off significantly. When searching on ebay.com (or ebay.ca), the shipping fees show significantly higher in the search results than on the listing itself, whenever any US zi...

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