04-07-2021 12:52 PM
I purchased a Samsung Odyssey and when I received it, the unit did not match the Samsung's description of the Samsung Odyssey Plus unit. It advertised it double the resolution. I tried the headset and did not touch the controllers as I already had a Samsung Odyssey Original unit. I put the unit back into the box and returned it to Ebay. I was sent a notice of a refund less $145 for no listed reason at all and had to eat the $84 cost of a 3 year warranty. The end result was it cost me $229.99 for nothing. This is not a good business practice and after several years with EBAY they seem to have lost their way. I wont be buying anything anytime soon if ever and I will never buy a scam unreturnable 3 year warranty. VERY UNHAPPY!!!
Bruce Riddell
05-26-2021 01:03 AM - edited 05-26-2021 01:03 AM
Hi Bruce, just Open a return request under "Item Not as described." This forces the seller to refund you and pay for a return shipping label. You are protected under eBay's MBG so as long as you click that reason, you will very likely get a return.
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041