Unable to open PM's on iPad

[kaykeecorp]

I was able to yesterday- unable to today.

yes- this is most updated version I'm on.

please advise- thx!

[doug@ebay]

Hi @kaykeecorp, unable to open PMs in Community platform, or eBay platform?

Thanks!

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@kaykeecorp wrote:

I was able to yesterday- unable to today.

yes- this is most updated version I'm on.

please advise- thx!

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[kaykeecorp]

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doug@ebay wrote:

Hi @kaykeecorp, unable to open PMs in Community platform, or eBay platform?

Thanks!

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@kaykeecorp wrote:

I was able to yesterday- unable to today.

yes- this is most updated version I'm on.

please advise- thx!

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Hi Doug- 

so sorry, I meant here on the Community Platform 

thx

[doug@ebay]

Looking into it...

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@kaykeecorp wrote:

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doug@ebay wrote:

Hi @kaykeecorp, unable to open PMs in Community platform, or eBay platform?

Thanks!

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@kaykeecorp wrote:

I was able to yesterday- unable to today.

yes- this is most updated version I'm on.

please advise- thx!

---

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Hi Doug- 

so sorry, I meant here on the Community Platform 

thx

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[kaykeecorp]

Hi Doug- any news on this?

I can open any blue hypertext links but not the message itself

thx

[doug@ebay]

@kaykeecorp, seems to be working ok for me on iPad.

Are you clicking the title of the PM to open it? That is the bold text under username and date, just to clarify.

Which browser are you using on iPad?

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@kaykeecorp wrote:

Hi Doug- any news on this?

I can open any blue hypertext links but not the message itself

thx

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[kaykeecorp]

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doug@ebay wrote:

@kaykeecorp, seems to be working ok for me on iPad.

Are you clicking the title of the PM to open it? That is the bold text under username and date, just to clarify.

Which browser are you using on iPad?

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@kaykeecorp wrote:

Hi Doug- any news on this?

I can open any blue hypertext links but not the message itself

thx

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I just cleared my cache and rebooted again-  and it worked so it must be on my end

thank you!

[doug@ebay · Accepted solution]

AH, that's good now we know how to solve that if it comes up! Thanks @kaykeecorp!

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@kaykeecorp wrote:

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doug@ebay wrote:

@kaykeecorp, seems to be working ok for me on iPad.

Are you clicking the title of the PM to open it? That is the bold text under username and date, just to clarify.

Which browser are you using on iPad?

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@kaykeecorp wrote:

Hi Doug- any news on this?

I can open any blue hypertext links but not the message itself

thx

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I just cleared my cache and rebooted again-  and it worked so it must be on my end

thank you!

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