Knowledge Base

Cannot see purchase history when searching on my PC browser.

When browsing my account on Firefox or Chrome, if I click 'Purchase History' under the 'My eBay' tab, the only available options displaying are for Canceled Items, Canceled Invoices, Unpaid Items, and Unpaid Invoices (which are empty fields in my cas...

Can’t post item as ‘New’ in mobile app

For the last couple of weeks in the iOS mobile app, the only option for condition is ‘Used’. What gives?

We seem to all be having the same issue, class action needs to be put in action.

We all seem to be having the same issue and a class action lawsuit needs to be out in motion.

Best offer same price than buy it now

Hi there. I'm relatively new to ebay, trying to slowly sell a part of my vintage personal cards collection. I'm struggling with it tho, i just can't sell a single listing and since i list items (2 months) all i receive is offers of the same price as ...

Well if eBay owns PayPal then why are they not excepting PayPal as a way to get paid now a bank acc.

Why if PayPal is owned by eBay why do we have to have a bank account to get paid. Have sold for 5+ years on eBay and now PayPal is out. Can't use it at all

Why are 5 day auctions not auto relisting?

How do I cancel the automatic relist feature in 2021?

Keeps relisting items I don't want relisted. Checking this page and internet tells me to check the box next to item. It isn't there anymore. I looked everywhere when I listed the item and not seeing a choice I figured they didn't do it anymore. Can I...

Resolved! Does ebay have payoneer?

hello, I saw in a discussion, a person has mentioned about eBay has got payoneer.. is it true? is ebay gonna get payoneer in the future? if yes, will it work with sellers too? thank you.

Sellers being charged FVF on sales tax collected

Managed payments is just camouflage for ebay to start collecting fees on sales tax without sellers knowing it. It took me a few calls and clever, calculated misdirection from phone reps but I figured it out; everyone needs to research their accounts ...

Is switching free 3 day priority mail shipping (as listed) to UPS ground (after the sale) legal

I am a 20+ year life-time ebay account holder with excellent feedback history. I have purchased cars, major high-end appliances, collector items, electronics, commodities and hundreds of other items on eBay. Overwhelming majority of which were good s...

Resolved! Can Multi User have permission to answer messages?

I am running someone's Ebay store for them so they have given me permissions using Multi User to List, Ship and Print Labels. But I also need permission to answer their Ebay messages/questions that buyers/potential buyers send regarding listings. Can...

Resolved! how do I kill a "scheduled" auction?

How do I delete/kill a "scheduled" auction?

I don't want to delete all recently viewed items, just one that brings up suggestions that I do not

I don't want to delete all recently viewed items, just one that brings up suggestions that I do not want to see again.

I cannot log in to my ebay account because I need to receive a confirmation code but it doesnt work

So the call and message doesnt work becuase it says that there are "technical difficulties".When I choose the option to verify with email it asks me about another account ID and it's very strange question as I only have one account.Also calling the n...

Some of the listings are not visible in the shop

Hello, some of my listings in the body care category are not visible in the shop.Although there are 10 listings, only 1 is visible in the shop. I can't find what's the problem? Related shop section:https://www.ebay.com/str/themixbazaar/HAIR-BODY-CARE...