Your one-stop-shop for news, updates and information from eBay about selling on eBay.
Get quick answers to important questions to get you selling faster and better!
Share best practices, tips, and insights. Meet other eBay community members who share your passions.
Give support, share information, and connect with fellow members. Create or join a group today!
Account security is a top priority for us. If you suspect your account was compromised, try accessing your account and contact Customer Service immediately if you run into issues. We can review recent activity to ensure you are protected appropriately and discuss ways to keep your account secure.
If you are able to log into your account without issue, it is recommended that you change your password immediately. Use a different password than the one used for the email address registered to your account, and consider changing that password as well for added security. Change your secret questions on file and verify that all of your account details (including all of the addresses on file) are accurate.
If a transaction took place related to a compromised account, we may have protection options available. If you see any suspicious purchases or sales on your account contact us as soon as possible so we can help resolve any concerns.