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How do I void a shipping label?

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Verified Blogger
Verified Blogger

When you need to void a shipping label, follow the steps below:


  1. Sign into My eBay.
  2. In the Activity tab, click Shipping Labels, located on the left side of the page.
  3. In the Actions column, click More Actions, then select Void.
  4. Select your reason for voiding the label.
  5. If you want to send a message to the buyer, enter it in the text box.
  6. Click Void shipping label.

Certain labels are limited to one printed label for security purposes. After a limit is reached, you can reprint once the void request is approved, processed and completed. Be aware that the full process can take 2-3 weeks to complete in some situations, so you may need to print sooner with an alternative method ie. courier website or shipping location.