New Automatic Checkout

[brlas3627]

I have been enjoying eBay for many years, but this new Automatic Checkout is too much. For those of us that have a perfect payment record this is a bit insulting. I understand that some auction winners do not pay, causing undue frustration for the sellers and an all around bad experience for all. That being said, why take this problem out on the eBayers that follow and respect the rules? Would it not be a better solution to have the ones that do not honor the winning purchase contract be the ones to provide payment information prior to winning? On a whole other level, providing payment information for an item that you "may" win feels very odd and storing payment information on someone else's server opens someone up to all kinds of nefarious acts. If ebayers not paying is a huge problem, take it up with those eBayers. I probably will not be using eBay anymore, sad. 

[ed8108]

Auto pay a new ebay revenue stream ?

The loss of sales & buyers due to autopay may be offset by more sellers availing themselves of ebay's promoted listings & at higher fee rates, which sellers will then pass on to buyers with higher item prices & a  higher item price increases the amount of FVF ebay receives

Will autopay likely result in Increased profit for ebay ?

[teach7-8]

I usually buy or make offers on  several different items at a time from one seller.

The Ebay Auto-pay doesn't allow for this, it pays for each individual  item as you win it.

Thus  no combined postage and extra taxes on items/shipping.  Then you have to contact the seller to refund  the excess postage. You don't get the excess tax that was paid.

This is extra work, time, and effort for the sellers especially if they have Ebay stores.

[downunder-61]

Sadly it is the old story of the bad apples poisoning the barrel -  bad sellers who used inflated shipping costs to reduce the amount of FVF they paid to eBay on a sale caused a change in policy back in 2011 - since then  ALL sellers are punished with FVF on shipping.

So it is just how things go

[stainlessenginecovers]

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@brlas3627 wrote:

I have been enjoying eBay for many years, but this new Automatic Checkout is too much. For those of us that have a perfect payment record this is a bit insulting. I understand that some auction winners do not pay, causing undue frustration for the sellers and an all around bad experience for all. That being said, why take this problem out on the eBayers that follow and respect the rules? Would it not be a better solution to have the ones that do not honor the winning purchase contract be the ones to provide payment information prior to winning? On a whole other level, providing payment information for an item that you "may" win feels very odd and storing payment information on someone else's server opens someone up to all kinds of nefarious acts. If ebayers not paying is a huge problem, take it up with those eBayers. I probably will not be using eBay anymore,

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 Really? the 'site' is supposed to figure out a system where 'certain buyers' are immune to this?

Did you know that 90% of the buyers that DO NOT pay have this 'so-called' "perfect paying record" (something that does NOT exist)??

Bottom Line- there were ALOT more Buyers NOT PAYING than have that 'perfect record' so SOMETHING had to be done.

Besides, why would you care? If you sent an 'offer' or you 'bid' on a 'thingy'- weren't you intending to pay for it anyway??? 

There are things here that are nowhere else so if you choose NOT to use this site, you are only hurting yourself. 

[kathiec]

Did you know that 90% of the buyers that DO NOT pay have this 'so-called' "perfect paying record" (something that does NOT exist)??

I'd love to know your source for this statistic. And since there are millions of buyers here who have never failed to promptly pay for a purchase, how exactly is that not a perfect paying record?

[brlas3627]

Hi thank you for your response.

Everyone would be immune until you break the rules, just the way most rules and laws work. It would be fairly easy to figure out who they are.

Perfect paying records do exist, I am in possession of one, look at my feedback.

I believe there are a lot of buyers not paying, based on the reposts I have seen, I doubt it's 90% .

Something should and can be done, but you should not cast a net over everyone.

I care because I manage my own finances, I do not need or want some else paying my debts. If I do not pay per the agreed upon contract I will take full responsibility for my actions, and the actions taken against me to curtail my breach of contract, which is the way eBay should handle this IMHO.

I am very much a shopper / researcher of the items that interest me; if you are patient you can find anything, "nowhere else" is a strong statement. I do understand about cutting your nose off to spite your face. Overall I have enjoyed the eBay experience, but I believe this is reaching too far and casting too big of a net for an easily correctable problem, unless there are other nondisclosure reasonings afoot. Best

[ed8108]

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@stainlessenginecovers wrote:

...   so if you choose NOT to use this site, you are only hurting yourself. 

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This may be some Important free advice for ebay shoppers 

[ed8108]

Would make an interesting slogan

Don't hurt yourself by not shopping ebay

[tobaccocardyahoo]

This autopay is being required by some sellers, not all sellers.

Many of those who require it have been burned severely by buyers for the type of item they sell.

Some items draw unethical and immoral buyers more than other items. No, I will not list those items. I do not list those items because the buyers are, at best, high maintenance. and at worst despicable.

Ebay has not chose to apply this solution to all buyers. It has provided a tool for sellers.

I do not know what you buy, but if you buy problem items, you will need to find another source if you do not wish to have a hold on your credit card before your offer or bid is accepted.

Ebay is working on a solution for combined shipping on such items.

[umccars]

I know my experience. Ebay opted me in automatically. I had no clue. Read about it and checked and sure enough they had me in the program. Also read how to change and got rid of it. Ebay for some reason thinks every program they come up with is for everyone. They're wrong. Just like the international shipping. You can opt out, but they enter you in it without asking. Bad business on their part. If you're a seller it can be found in "buyer requirements"

[soh.maryl]

Not sure why you feel it's "a bit insulting".  It's a company-wide rule, eBay didn't single you out or anyone else for that matter.  Am sure you can see the logistics nightmare it would be for eBay to have to sort through every single buyer and check their past payment record -- "OK, this guy always pays immediately" so we don't have to use this rule for him" or "this person habitually pays late or does not pay at all, so let's make him show us a payment method".   If you are not a seller, perhaps you haven't realized how much trouble sellers have had with non-payers in the past.  eBay saw this as a sincere attempt on their part to overcome that issue.  

Sorry you won't be using eBay any more because of this.  According  to the FB you've left for sellers in the past, your eBay experience thus far has been satisfactory, so are you sure this is the course you wish to take?

[airsheep]

If ebay can offer a. autopay and b. the ability for sellers to block buyers with 2 or more nonpayment strikes against them, why not combine them?  Automatically enroll any buyer with 2+ nonpayment strikes in the autopay club.  Allow them to opt out after a year, when the nonpayment strikes fall off.  Win-win!

[brlas3627]

A well thought out non-blanket approach, that does not punish those who play by the rules. Thank you

[brlas3627]

Thank you for the reply.

I completely understand eBay, there platform their rules. I don't feel singled out or attacked, just frustrated, insulted fit at the time but may have been a poor choice. 

I like to be in control of my finances and paying my debts. I am a very responsible individual and have engaged with many kind, responsible, out-going sellers and have continued using this platform because of my experiences. I would like to continue using this platform but I am not comfortable providing payment info (that will be stored) for a transaction that has not happened, too many possibilities for that to go sideways. 

I am well versed in this type of situation and can assure you there are many viable solutions that do not require the blanket approach. One such example would be airsheep's post below. It just takes moments to find a better solution that works on "the problem". You and I are not the problem. 

Best