Simply-the-best-for-you Volunteer Community Mentor
Regards,
@zip-a-deedoodah wrote:I'm guessing you are using the app? No problem the desktop version.
Nope, it's not an app issue, it's on the PC platform. Started a few days ago & is making me INSANE. 4 ASQs this AM & no photos to easily tell me what item is being discussed. Then, to make it worse, I decide to go into My Messages to answer, despite the ongoing 'the question you're trying to answer is over 90 days old' glitch & no pics there anymore either, when I don't get the 90 day error message.
And technically, there is a photo, but it's been made about an inch wide x 6" long, so it's just a non-identifiable mess. It's yet another glitch, I'm hoping it gets fixed in a few days.
@goodfriend722 Check your Inbox and find the members' IDs and see if the title states the item the message was in reference to ... just checking to see if that part works ...
This is a real glitch for the last few days, several of us are experiencing it & at least 1 of us (me) is an IT person, so I know it's a real glitch. To answer your question, in My Messages, the titles only have item #'s, no pics at all, starting around 3/9. They read 'Mrlincoln has sent a question about item number 1234...'
I already deleted them in my emails, but I think there they have the item #, but if you hover, the description past that. Then when you click reply in either My Messages or in email, you get this horribly distorted photo of the item. I think it started with the last update around Wed night/Thurs.
Is the appropriate team aware of this? Their changes have really messed up ASQ's & it's making it very hard to answer questions, esp when you wake up to 4-5 ASQ's & can't easily tell what any of them are about. (Though of course 3 out 4 are begging offers on items that don't have BO) /s.
@simply-the-best-for-you wrote:
This is a real glitch for the last few days, several of us are experiencing it & at least 1 of us (me) is an IT person, so I know it's a real glitch. To answer your question, in My Messages, the titles only have item #'s, no pics at all, starting around 3/9. They read 'Mrlincoln has sent a question about item number 1234...'
I already deleted them in my emails, but I think there they have the item #, but if you hover, the description past that. Then when you click reply in either My Messages or in email, you get this horribly distorted photo of the item. I think it started with the last update around Wed night/Thurs.
Is the appropriate team aware of this? Their changes have really messed up ASQ's & it's making it very hard to answer questions, esp when you wake up to 4-5 ASQ's & can't easily tell what any of them are about. (Though of course 3 out 4 are begging offers on items that don't have BO) /s.
@simply-the-best-for-you Do you mean a horribly distorted image like pictured below? I've been seeing this for most of the week but have simply been replying to the questions asked ...glad you and others are reporting it ...
Mr. L
Yup. Thanks for posting a pic of it.
For Ebay: The photo is not coming in the messages at all (neither in My Messages or in email), but the distorted image shows up when you hit reply in either place. Assuming you're not getting the 'older than 90 day' glitch, on brand new questions.
@simply-the-best-for-you wrote:esp when you wake up to 4-5 ASQ's & can't easily tell what any of them are about.
(Though of course 3 out 4 [ASQs] are begging offers on items that don't have BO) /s.
They may not have thought to beg? ... just had a question to ASQ.
But eBay actually enables/entices buyers to make an offer, even if you don't have a bad case of BO.
I'm well aware of that. WELL, AWARE. To the tune of 3-4 "offers" day 😑 I sure miss the days when it was against Ebay policy to do so. So does every seller I know. If a seller doesn't have BO, that means they don't want offers. I hate that Ebay changed their position on this.
Sorry to tell you, but if there is no BO & I get a whining ASQ about why I should sell them something cheaper than my price (generally b/c they can't afford it), that's begging. Yes, I actually have people write me & tell me that if I lowered my price, they could afford it LOL, in addition to all the sob stories about being a senior citizen, having cancer, limited income, etc. They never stop to think that their seller may be a senior citizen, have cancer & that 99% of us live on a limited income.
Thanks for the tag @simply-the-best-for-you I'll make sure to get this in the right hands ASAP! Can you check to see if it's the same in multiple browsers or just one? Keep us posted, thanks!
@simply-the-best-for-you wrote:Yup. Thanks for posting a pic of it.
For Ebay: The photo is not coming in the messages at all (neither in My Messages or in email), but the distorted image shows up when you hit reply in either place. Assuming you're not getting the 'older than 90 day' glitch, on brand new questions.
Well @simply-the-best-for-you ... I'm sure they will fix this glitch ... Sadly, the list is long?
Mr. L
