How do I retract feedback?

[dragonfly_stitches]

I mistakenly posted positive feedback for an item that I have not received yet. How do I remove it?

[bonjourami · Accepted solution]

you cant remove a positive feedback.

[*madison]

You can't remove the feedback, it's there forever now.

Anyway, never mind about that, you can still file an item not received claim if you don't receive the item..

[ilikestuff6969]

Lame, every other site I shop on will let your change your ratings.  What if the buy finds out 2 weeks later he bought a lemon?

[castlemagicmemories]

You can't.

[castlemagicmemories]

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@ilikestuff6969 wrote:

Lame, every other site I shop on will let your change your ratings.  What if the buy finds out 2 weeks later he bought a lemon?

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@dragonfly_stitches

@ilikestuff6969

With all due respect, that's why most people wait to receive the item before they post feedback.  

Sorry you made this mistake; life doesn't always provide solutions to our mistakes.  

If you find out two weeks later you bought a lemon, that is a reason to wait to leave feedback until you are sure that your item is satisfactory.  You have thirty days after delivery to leave feedback which should be ample time to discover if you bought a lemon or not.

In this case, due to your mistake, if you bought a lemon, you can use follow up feedback to note that.  But the positive still stands.  

Hopefully things work out for you with this transaction; wishing you good luck!

[castlemagicmemories]

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@*madison wrote:

You can't remove the feedback, it's there forever now.

Anyway, never mind about that, you can still file an item not received claim if you don't receive the item..

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OR a SNAD claim if it isn't as described.

[*madison]

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@ilikestuff6969 wrote:

Lame, every other site I shop on will let your change your ratings.  What if the buy finds out 2 weeks later he bought a lemon?

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Make some juice ?

Squeeze it out on some white fish ? 

[castlemagicmemories]

LOL, madison!

[moo*cow*corner]

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@castlemagicmemories wrote: 

With all due respect, that's why most people wait to receive the item before they post feedback.  

Sorry you made this mistake; life doesn't always provide solutions to our mistakes.  

If you find out two weeks later you bought a lemon, that is a reason to wait to leave feedback until you are sure that your item is satisfactory.  You have thirty days after delivery to leave feedback which should be ample time to discover if you bought a lemon or not.

In this case, due to your mistake, if you bought a lemon, you can use follow up feedback to note that.  But the positive still stands.  

Hopefully things work out for you with this transaction; wishing you good luck!

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The information bolded and underlined above is wrong. Buyers and sellers have 90 days after purchase in which to give feedback, if desired.

[pingpong517]

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@ilikestuff6969 wrote:

Lame, every other site I shop on will let your change your ratings.  What if the buy finds out 2 weeks later he bought a lemon?

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wow ... the other site allow you....and that make it better?....Wasn't it YOU that posted the feedback?

 if after a few days from the estimated delivery date you don't have it( doesn't show delivered)

then you can :https://resolutioncenter.ebay.com

but being the season...give it a few days...checking tracking to see what that says....FEEDBACK SMEEDBACK...

[moo*cow*corner]

Ran out of edit time...

In my purchase history, I have transactions as far back as Oct 9th that I haven't left FB for yet. So maybe it's 60 days?

As a seller, I can go back 90 days in my seller hub to leave FB. The oldest transaction shown there was purchased on Sept 3rd.

[berserkerplanet]

Buyers have 60 days via Purchase History, Order details, Feedback Forum, etc.

Sellers via seller Hub appear to have 90 days, but last time I tried to leave feedback after 60 days in the 90 day Selling Manager view it failed, and I'm uncertain if Seller Hub behaves the same way, but expect so.

[moo*cow*corner]

Good to know. Thanks!

I'm a FB given when buyer FB is rec'd seller, so can't say for sure if what is shown in the hub is actually functional past 60 days or not.

[berserkerplanet]

Please update if you get a chance to try it out

(I pretty much leave feedback immediately or shortly after delivery so rarely have the chance to test out day 89 feedback leavin')