I have had one of my worst buying experiences ever on eBay. I purchased a CD from a high volume seller and received the item fairly quickly. So far so good. The strange thing was, that the shipment arrived via an Amazon delivery vehicle in amazon packaging. Sort of strange I thought at first, but oh well. I opened the cd, played it on my stereo, and it turned out that the disc had some other recording on it other than what was purchased and clearly labeled on the package and disc. Okay I thought, ok I have a defective CD. I decided to check Amazon for the item, and just see if there were any defects reported with this CD by others. This is where the real adventure and discovery began. Low and behold the item is available on Amazon Prime...for half the price I paid through the seller on eBay. There were also several reviews of issues similar to mine. All of a sudden it dawned on me...this is why the shipment came from Amazon! The seller had simply purchased the item on Amazon, doubled the price, and had it shipped to me. Really dishonest and unethical I thought. I then did some research, and quickly discovered this is against eBay policies, but is not all that uncommon unfortunately in certain circumstances. I contacted the seller, who asked for photos of proof of the defect, which of course I could not give as one cannot photograph the playing of a CD. I placed a return request through eBay which was accepted immediately, and sure enough, the return label sent by the seller had the return going to an Amazon return center. Needless to say, this really upset me that this seller was doing this, so after my refund was processed, I wrote a negative review for the seller stating clearly what had happened and that the seller should be avoided for these sorts of practices. Within less than one hour my review was removed! So apparently it is not okay to let others know that such practices by a seller are going on? I also now know there is no longer concierge service for good ebay customers, no telephone contact info, in short no way to find out why this has happened. Hence my first ever question on the community board. I guess I would like to know why this was okay apparently for a seller to engage in this sort of practice, why my publicly reporting the facts of this in a negative review without by the way using any abusive language, name calling, etc. was so quickly removed by eBay without contacting me first. I have absolutely clear evidence as to what happened, I attacked no one personally, and now no one will know about this sort of thing happening. Very confusing and quite honestly disturbing to a long time eBay user. Any insights would be greatly appreciated. Thank you.
albertabrightalberta
