Advanced Search not working

[skinnypiglove]

If I use the Advanced Search feature to exclude a certain seller, why is eBay showing that excluded seller's items when I search for something? For example, I was searching for Swarovski beads lots but I don't want to see a certain seller's items, but eBay keeps showing me their items, even though I excluded them with Advanced Search. eBay is broken.

[eburtonlab]

Seems to be working for me using Firefox on a Windows 10 machine. I am able to search and exclude a particular seller and see the correct results.

Is it possible that you are trying to exclude a store name rather than a seller username?

eBay now shows a store name in item listings for a seller with a store where previously a username was shown. You cannot exclude using a store name, only a username.

Usernames should be only one word (no spaces) and all lowercase. If you see spaces or uppercase letters, you are looking at a store name. Find the username on the old full feedback page.

[safan80]

This thread could use some pictures for comparison sake.

Remember to blue out any personal info.

[skinnypiglove]

Thanks. I will try excluding the seller's username in my search.