Buying

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Report an Item Missing - Feature is Broken

I have an item that is late, and the tracking hasn't been updated for several days. It was "out for delivery" five days ago, no update since. Classic lost package. So I clicked the link beside the item that says "More Actions" and the the link that s...

Over charged for shipping

Saw a listing for a item that was accepting offers, with a listed shipping cost , I put in a offer and it was accepted. When I saw the invoice from paypal the shipping cost was more than the listing. No one at ebay is helpful and seller says it's not...

There is a new scam going on & Ebay is protecting it

There is a new scam that is going on against buyers & Ebay is not only allowing it, they protect it. The new scam. A seller with sell an item. (Mainly collectibles where the value increases rapidly). The seller will then mark the item to ship weeks l...

Well that was fast!

I ordered a beautiful wind chime yesterday. I'm in Oregon, and the seller appears to be shown in Colorado. I received an email from the seller that they're using the carrier Aquiline, and they sent me the tracking number. I received my order today. T...

Cancel order

It's too late to cancel this order. Please contact the seller to see if you can work something out.It's too late to cancel this order. Please contact the seller to see if you can work something out.CancellationCancellation Nintendo Switch Lite 32 GB ...

Cryptic eBay message.

Can anyone decipher this ebay message? Hello tdumonde2014,[TSC_BUYERNOTICE_ATO_NOCLAIM_NOFB_NOPAY_PTB2895]Thanks for your understanding as we work to keep our marketplace safe. If you have any questions or concerns, just get in touch. We're here to h...

Seller feedback

Hi ~ I wanted to leave a positive review for a seller, but am unable unless I give a product review as well. I don't want to review the product. Did this just change recently? I used to be able to make remarks about the fast shipping, good communicat...

New feedback form

Am I correct in understanding that you can no longer leave feedback for a buyer without rating the merits of the item you purchased? In other words, if you buy, say, a book, you have to read it and decide how much you liked it before you can assess t...

Sort the search function

For weeks now type in comics in search and only superman related items show (100% not an issue my end - this has happened a couple of times in the past year and it has sorted itself out eventually. This is the longest problem period to date). There a...

feedback policy change proposal

As a long time, consistently excellent buying customer on eBay but never a seller, my biggest complaint revolves around sellers who do not reciprocate the positive feedback that they receive from a buyer. I have read many posts regarding this, most o...

How do I stop getting annoying offers from stuff I ONLY LOOKED at didn't even favor or watch..

Seller and buyer here.. I don't shop or sell much on ebay anymore due to the annoying things ebay has added over the years.. but recently I did decide to "try" to list a couple things to clear stuff out of the house.. however I noticed when I opened ...

Sell threatening legal action for non paying and now won’t respond

I requested a refund for an item that didn’t arrive for about 30 days. A few days after I received the refund, the item arrived and the seller requested the payment back. I didn’t see the messages until later and have tried to respond but now he won’...

Accidentally ordered a fake pair of AirPod max’s

Hi there I recently ordered some green AirPod maxes and the serial number on the box seemed legit. After further speculation I found some red flags on the box leading me to believe they aren’t real despite the serial number. The seller says they are ...

Getting UPS to cooperate in case of a tracking scam

I'm a victim of the fake-tracking number scam as detailed/tracked here by ittybitnot. I have been trying to get UPS to confirm, in writing, that the tracking number I was provided was for somebody else's package entirely. I managed to get both a loca...

USPS verified delivery to wrong address - still marked as delivered in their system

I bought a fairly high dollar item (~$600) that was delivered to a random address per the USPS GPS delivery scan. The USPS is not having luck getting the item returned to them and the seller is not responding to my messages. I hate to file a complain...