I bought some auto parts from an eBay seller. They were described as genuine Denso parts Made in Japan. When the package arrived it contained individual packages that were labeled as Made in China. When I questioned the seller, I was told to open the packages, and the right items will be there. I opened one (of the 8), and found upon close examination that the item is not genuine Denso part while it has stampings and printed labels "Made in Japan," it is mismatching some of the characteristics of genuine Denso parts. I am in the process of corroborating this with folks who are knowledgeable.
(1) The seller is violating probably Chinese as well as US Customs regulations by importing an item labeled as Made in Japan in an opaque pouch labeled Made in China.
(2). The items are most likely counterfeit.
I would like to know how to report these violations on eBay. eBay has this page:
but when I click on "report listings that offer counterfeit items or replicas," it goes to a dead page https://ocswf.ebay.com/rti/compose?items=null&seller=null
that says "We are not able to process your message now. Please contact eBay Customer Service."
Is there a way to bring this matter to the attention of eBay without starting a case for refund with eBay?
Please let me know. Thanks in advance.
Forget that idea, you are over-thinking the issue. If you received an item that is not as described, you simply go to the resolution center and open an "item not described" case. That's it. Don't try being the ebay police, you cannot save the world, my friend.