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problems using templates when listing

anyone having problems being able to use templates. 

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problems using templates when listing

@clanz1 

 

Yes. This issue has been giving eBay sellers some trouble since late last year. The issue is marked as "Resolved" on the Ongoing Technical Issues post (link below), but you can still contact eBay customer service and ask them to open a new tech ticket for you.

 

Click here  > Ongoing Technical Issues 

 

Copied from the Ongoing Technical Issues Post...


"If you're still experiencing any of these issues in the meantime after relevant trouble shooting (clear cache/cookies, try a new browser, etc.), please provide Customer Support the below info accordingly:"

 

Issues saving templates/drafts 

Resolved Reference ID: ALERT13518

Provide Seller ID:

Browser(s): 

URL for the error screen:

Screen shot of the error: 

 

Click on this link > eBay Customer Service and then select the "Have us call you" option or you can select the "Chat with us" option. eBay CS Reps are available Monday to Sunday 5:00 am to 09:30 pm (PT).

 

 

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