eBay messaging system problems
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on 02-13-2017 12:59 PM
A buyer contacted me because he needed more information about the item he purchased from me. In my response, I tried to include a web address with the information he needed (a software driver). When I tried to send the message, eBay's messaging system incorrectly stated that I had included an email address, which I did not. eBay said to revise the message, removing the "email address." But I could not do that because the original message was greyed out and could not be revised. Thanks eBay.
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