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eBay messaging system problems

A buyer contacted me because he needed more information about the item he purchased from me.  In my response, I tried to include a web address with the information he needed (a software driver). When I tried to send the message, eBay's messaging system incorrectly stated that I had included an email address, which I did not.  eBay said to revise the message, removing the "email address."  But I could not do that because the original message was greyed out and could not be revised.  Thanks eBay.

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