03-23-2025 05:37 PM
Dear Rytech PMW,
I recently purchased a Dell Monitor and Dell Optiplex. I have plugged all cords into the correct ports. Also used a cat6a cord to connect the computer to the router. When I turn the power on the computer and monitor, the monitor displays a message it is not receiving an HDMI signal. Any ideas what I should do? Thank you.
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03-23-2025 05:41 PM
@kezava79 Your seller is not here. Return to your purchase history and select contact seller OR a local computer tech.
Make sure that you are selecting the correct source when trying to view via the HDMI cable connection. For example I can select HDMI 1 or 2 on my remote when I turn my computer monitor on and won't have any computer connection if I select HDMI 1.
If you have more than one HDMI port you could try changing ports. That's the end of my very limited computer knowledge. 🙂
03-23-2025 05:41 PM
@kezava79 Your seller is not here. Return to your purchase history and select contact seller OR a local computer tech.
Make sure that you are selecting the correct source when trying to view via the HDMI cable connection. For example I can select HDMI 1 or 2 on my remote when I turn my computer monitor on and won't have any computer connection if I select HDMI 1.
If you have more than one HDMI port you could try changing ports. That's the end of my very limited computer knowledge. 🙂
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