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Tracking item

I took a package to my local post office on November 6th to be sent out to the buyer I received the tracking information as of today she has not received the package and the tracking information indicates it never left the post office initially what do I do to resolve this

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Tracking item

When you took the package to the post office, did you see the clerk scan the label?  I never leave a package on the counter in a designated area.  I always stand in line to have my SCAN sheet scanned.

 

You can click on the tracking number in your Paid & shipped folder to be taken to USPS.COM and look for the link to enter your email address to be updated.  Hopefully, that will show that the package is in transit.

disneyshopper
Volunteer Community Member

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