eBay

jokinzieh · ‎11-05-2022

Hello,

I am not understanding why my selling limit is $10. I have been a Community Member since ‎06-06-2015

I have been inactive buying/selling for some time. I went to list an item and it was communicated to me that I have exceeded my limit. ($10/ 1 item) A link was given for me to request an increase to my limit. I submitted. The message I received indicated that I would receive an email follow-up. I have not received an email as of yet it has been like 2-3 days since I submitted.

Looking for help for a next best step to take on the matter.

Should I just list something else first for $10?

Thank you, John

comics-scifi-collectibles · ‎11-05-2022

@jokinzieh A couple of things could be going on.......

Have you linked your checking account to eBay? Payouts no longer go to PayPal.

This link has the steps you can follow to set up a seller account and information on how payouts work now:

https://export.ebay.com/en/first-steps/how-use-ebay-seller-account/how-to-create-seller-account/

A few additional tips:

#1 Make sure that your name and address match your bank account exactly. I had to add my middle name to my eBay account. You can not use a PO box for registration but you can use it for the ship from and to addresses. Verify that here in account settings: https://accountsettings.ebay.com/profile

#2 Enter your backup payment method for selling costs here: https://ppcapp.ebay.com/myppc/wallet/list
AND Select Manage under the method you want to use then select Preferred for selling costs.

#3 If you have any problems with registration here's how to contact eBay customer service.

Scroll to the bottom of the linked page, click the "Contact us" option, type "agent" into the popup chat box, and choose your contact method.

https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792

If you have already verified your checking account then this is the reason:

This is the reason for the $10 limit:

eBay has started reducing the limit on dormant seller accounts to $10 to prevent hackers from listing expensive items.

You will need to contact eBay customer service to see if they will manually increase your limits based on your past sales history. They just need to know that it's you coming back to use your account.

You will need to contact eBay customer service for assistance.

1. Select Chat with automated assistant on the left hand side of this page:

https://www.ebay.com/help/contact_us?id=4191&st=10

Then in the chat box on the lower right of the linked page type AGENT to talk to a live eBay customer service agent or request a call back.

If you are using a cell phone turn off the spam filter or it may block the call back

2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

twitter.com/askebay
facebook.com/eBay/

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

View Best Answer in original post

comics-scifi-collectibles · ‎11-05-2022

@jokinzieh A couple of things could be going on.......

Have you linked your checking account to eBay? Payouts no longer go to PayPal.

This link has the steps you can follow to set up a seller account and information on how payouts work now:

https://export.ebay.com/en/first-steps/how-use-ebay-seller-account/how-to-create-seller-account/

A few additional tips:

#1 Make sure that your name and address match your bank account exactly. I had to add my middle name to my eBay account. You can not use a PO box for registration but you can use it for the ship from and to addresses. Verify that here in account settings: https://accountsettings.ebay.com/profile

#2 Enter your backup payment method for selling costs here: https://ppcapp.ebay.com/myppc/wallet/list
AND Select Manage under the method you want to use then select Preferred for selling costs.

#3 If you have any problems with registration here's how to contact eBay customer service.

Scroll to the bottom of the linked page, click the "Contact us" option, type "agent" into the popup chat box, and choose your contact method.

https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792

If you have already verified your checking account then this is the reason:

This is the reason for the $10 limit:

eBay has started reducing the limit on dormant seller accounts to $10 to prevent hackers from listing expensive items.

You will need to contact eBay customer service to see if they will manually increase your limits based on your past sales history. They just need to know that it's you coming back to use your account.

You will need to contact eBay customer service for assistance.

1. Select Chat with automated assistant on the left hand side of this page:

https://www.ebay.com/help/contact_us?id=4191&st=10

Then in the chat box on the lower right of the linked page type AGENT to talk to a live eBay customer service agent or request a call back.

If you are using a cell phone turn off the spam filter or it may block the call back

2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

twitter.com/askebay
facebook.com/eBay/

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

jokinzieh · ‎11-05-2022

thank you very much, trying AGENT now, have connected my Checking account

jokinzieh · ‎11-06-2022

comics-scifi-collectibles, Thank you much!! Took sometime... but it worked!

Chat took me to Jen, (Who was great), she understood after reviewing my records, then Jen identified other assistance would be needed. She brought Regine (who was also great) into the conversation. Who also reviewed the records, then quickly resolve the problem once understood.

From start to finish, once in Chat, took just about 30 minutes, once again THANKS!

Details:

--------------------

After communicating the issue and Chat understanding we finished with these questions...

CHAT:

THEM

What kind of item would you want to list?

01:37:04 UTC ME

I recently have acquired many items to sell

01:37:22 UTC THEM

That's nice. Can I have an estimated or average price for the items you would like to list here on eBay?

01:37:40 UTC ME

the 1st one is a 1934 collectable magazine I am attempting to list

01:38:42 UTC ME

i tried to list the 1st item, the magazine for ~$27

01:39:22 UTC THEM

I see. What will be your estimated delivery time?

01:39:30 UTC ME

i have a wide range of upcoming prices on items

01:39:52 UTC ME

what ever the standard is

01:40:18 UTC THEM

Thank you for sharing.

01:40:19 UTC ME

in the past I have shipped immediately after the sale was complete

01:40:24 UTC THEM

I am happy to confirm that I have increase your selling allowance to nnn items and $$$$.¢¢ That's the maximum increase that our system can put in your account as of the moment. This will reflect on your account after few minutes. It can be quick as 3-5 minutes and should not take longer than an hour.