Return

[exanem]

How to open a case to return a defective item when the following note is posted when one is try to start a return:

This seller does not accept returns for this item.

The seller may not accept your return request. If the item you received isn't to your expectation your purchase may be eligible for eBay Money Back Guarantee. 

[rfmtm]

Open a Return Request for an ITEM NOT AS DESCRIBED, defective.  This overrides the seller's "no return" policy.  Seller must paid for and send a return label, and/or refund.