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Refunding trouble. Instructed to contact ebay.

I've done the correct steps to refund a buyers' recent purchase.  I received a message in a RED banner that says "REFUND DID GO THRU.  Contact us."

 

I can't find anything other that the AUTOMATED chat-type service, that takes me back to the screen that didn't work. 

 

How do I "contact us"?

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Refunding trouble. Instructed to contact ebay.

At the link below, you can request a call back from eBay by clicking Have us call you on the left side of the page. If you don't see that option, click Chat with our automated assistant. Then type "agent" at the bottom in the chat box. You'll see an option to request a call back there.

https://www.ebay.com/help/contact_us?id=4002&st=10

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

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Refunding trouble. Instructed to contact ebay.

At the link below, you can request a call back from eBay by clicking Have us call you on the left side of the page. If you don't see that option, click Chat with our automated assistant. Then type "agent" at the bottom in the chat box. You'll see an option to request a call back there.

https://www.ebay.com/help/contact_us?id=4002&st=10

Inceptions
Volunteer Community Mentor, buying and selling on eBay since 2004

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