04-17-2024 09:04 AM
ebay has gotten so hard. Where can I put the QR code to report an item picked up by the buyer?
Thank you very much.
04-17-2024 10:08 AM - edited 04-17-2024 10:11 AM
I believe the QR Code was supposed to be scanned using the buyer's App during the pickup. Contact eBay to find out if they can help. Good luck.
Click on the *customer service link below and select the "Chat with us" option. Answer any automated questions until you're able to request an eBay Agent. You can also select the "Have us call you" option.
*These options are not available 24/7, so you'll have better results trying to contact eBay: Monday to Sunday 5:00 am to 9:30 pm Pacific Time.
eBay Customer Service:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
In addition, you can use Facebook or X/Twitter to request assistance:
04-17-2024 10:44 AM
Here's more information that might help (since you stated that you have the QR code):
"If the buyer doesn't have the QR code available, ask them for the 6-digit code they received through email and manually enter it in the app."
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.