No matter what info I cannot open a request. It keeps taking me back to my item with no options

[lestorti]

I have not received the item I ordered and am getting the run around from the seller. All smoke screen answers meanwhile they have my money. No tracking available . I want to open a request but all the things I click on lead nowhere ..is there a phone number?

[lady_madonna]

@lestorti 

Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

•     Select “More actions” beside your item and then “I didn't receive it.”
•     Click the box beside I want a refund.
•     Select Send request.

If the seller does not respond after 3 days, you can ask Ebay to step in to help you.

•     Find the item in your Purchase History
•     Select See request details
•     Select “Ask eBay to step in.”