06-06-2024 11:32 AM
06-06-2024 11:34 AM
Hi @davidzaya
Detailed seller ratings cannot be changed. But instead of focusing on that, do this:
If you received an item that is not as described, you have up to 30 days to open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.