Help

[cehermo_0]

I am being asked for a return. The guy took four days he paid then 10 minutes later he said his son ordered it and is now requesting a refund/return. I haven’t shipped the item.. help

[comics-scifi-collectibles]

@cehermo_0 

Did they actually open a return request?  Is so then refund from the request:  

To issue a full refund

1. Go to your Returns dashboard.
2. Select View return details beside the item.
3. Select Give a full refund and then Continue.
4. On the next page you'll see the refund amount. Select Refund the buyer.

Or if they are just asking to cancel the sale>>>

 Since you haven't shipped yet your best option is to cancel as buyer requested.  

This will refund your buyer and your eBay fees.  

Add the buyer to your blocked list.  

https://www.ebay.com/bmgt/BuyerBlock?