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Ebay made a big error about my sale

Comments:Buyer was told no shipping only local pickup. On item description.
When item was sold the buyer said she would get a friend in South Carolina to pick it up. I said fine. I was on my vacation until June 13 which I informed the buyer. Then I got home on June 13 things went wrong. eBay said I didn’t ship and returned the buyer the money back. Then charged me for shipping. None of this makes sense unless it was a hack. Please I have copies of all conversations with buyer. I want my $75 returned to me. I will not ignore this mistake from EBAY. I put my sale and trust with eBay but got scammed.  Please research this terrible error as soon as possible.

   This is what I sent eBay.   They say they closed the case.  What about my side.  

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Ebay made a big error about my sale

If your buyer filed an INR, Ebay doesn't refund those right away, there is a process.  Unless they filed it and you were away from monitoring your account for a few days.

 

Would you mind giving dates.  When was the sale, when did the INR get filed and when was the refund?

 

IDK if Ebay made a mistake yet.  It is going to depend on the timing of everything.  I get it at this point you lost the sale and that is upsetting.  I look forward to you supplying more information.

 

If you can give me a link to the item you sold, that would help too.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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