I sold a porcelain piece that had a bit of prior damage. I pointed out the damage in 4 Separate photos, pointing at the places of the damage. I also explained that the piece was flawed in the description, and detailed exactly what the damage was. The customer received the item and is now complaining about the exact damage. She hasn’t requested a refund, yet, but she’s clearly not happy. I also get the sense that she’s trying to get something for free. I have a no return policy. What should I do?
