Creating a Post

[craftykitties5]

Hi, things have changed - I am very disappointed.  I am trying to upload my pics on a new listing and it keeps telling me the format has to be jpeg, png or heic.  My pics are heic and less than 7MB, so I don't understand what the problem is and how I can continue with my listing.  Appreciate help please

[disneyshopper]

Read that message again.  I do not use a smart phone for ebay, but I have read that the format CANNOT be heic.  Try saving in JPG format.

[craftykitties5]

I do not use a smart phone for ebay and I never have.  Nothing I do to create a listing on ebay has changed.  Why all of a sudden will it not accept my pictures.  This is terrible.   And I do not know how to save all of my pics in jpeg format.  Please help.