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Below standard defect rate please help

below standard.jpg

I've never been below standard before and my next evaluation is on August 20th. Does this mean that it's already decided or if I can sell enough items before the 20th to get it back below 2% I will be ok?

Thanks:)

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Re: Below standard defect rate please help

@madssurplus  Sell as much as possible as fast as possible is your best option to get above 2%.   When I lost TRS because I made a mistake on shipping a combined order I sold old DVD's on penny auctions.  I of course lost money on the sale but it got my account back up.

 

It looks like you had to cancel as out of stock/ damaged.   Are you cross posting on other sites?  That's not a good idea with eBay.  

 

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 2 of 8
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Re: Below standard defect rate please help

Thanks for your response. We moved all of our listings to a new location and it was kind of a messy process. I sure wish their was a way to see what your are currently sitting at. 

Message 3 of 8
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Re: Below standard defect rate please help

@madssurplus   You can see your % and how many sales you have made in the review period on the seller dashboard.  

https://sellerstandards.ebay.com/dashboard?region=US

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 4 of 8
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Re: Below standard defect rate please help

When I click on the link it just says the same thing. Totals aseller level.jpgs of July 20th.  Is there a way to see the numbers through today the 13th?

Message 5 of 8
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Re: Below standard defect rate please help

@madssurplus. That's great!   No 6% penalty fee for being below stanadrd is reason to celebrate.   😀 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

Message 6 of 8
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Re: Below standard defect rate please help

OK, I found this chart and if I reading it right all of the bad transactions happened in July. I've got zero in August and I've been selling dozens of items so I should be ok I think.seller level.jpg

Message 7 of 8
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Re: Below standard defect rate please help

@madssurplus   The canceled Sales in June and July are what really hurt your account.    You had 4 in June and 6 in July.    You get a defect when you have to cancel as out of stock.

 

  This metric has a YEAR look back period.    As long as your sales stay strong enough to maintain the above 2%  you'll be ok.  

 

 

 

 

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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