05-24-2023 11:40 AM
Ebay , I think like lot of your customers you should eliminate totally your AUTOMATIC ASSISTANCE, IT'S just a total waist of time and MONEY.
For days I had a need to talk to a team mate and haven't been able to thanks to the inefficient ASSISTANT.
YOU HAVE SUBCONTRATED TEAM MATE IN MANY CITIES IN AND OUT OF THE U.S. AND A SELLER IN NEED TO GET AND ANSWER TO MY CONCERNS
IS NOT POSSIBLE.
I HAVE A SHORT PAYMENT TO SETTLE WITH EBAY!!!
05-24-2023 12:14 PM
You can request to have CS call you back at the address below.
https://www.ebay.com/help/contact_us?id=4002&st=10
05-24-2023 12:17 PM
eBay is not here; this is a user forum.
For general questions you can try asking on the discussion boards. Experienced users can offer suggestions.
You should be able to use the chat assistant to request a chat with a live agent or a call back in North America.
Use the Help & Contact link at the bottom of the page, use the "Contact us" link and follow the prompts for your issue and you should eventually wind up on a page with a chat option. Choose that, and the last option that appears in the chat window -- use the "See more" option -- should be "Contact an Agent" to request a call-back if you are in North America.
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851
If you are sent directly into the chat assistant when using the "Contact us" link, you may have to provide some context-dependent cues within the chat window to reach a call back link for an agent.
Or you can contact eBay via social media:
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.