Authenticator

[20thliberators]

I sold an item that needs authenticated and funds to me are on hold.  The shipping label I paid for only has the buyers address info.  Am I supposed to just mail it to him? How does the card get authenticated? First time selling a larger valued item. Please help!

[wooden_flower]

@20thliberators 

Is the buyer's address a PO Box? This is the most common reason an item does not go for authentication. The authenticator can not ship to a PO Box.

When you list an item that will qualify for authentication, you should exclude PO Boxes from your shipping locations. https://www.ebay.com/ship/prf

[20thliberators]

Thanks for replying! The address starts out with TC3 C/O then has the persons name an address and then a code evtn:########. 

would this be the authentication address but just has the winners name listed? 

[glorybells]

I’m not 100% sure, but it certainly looks that way.  I’m basing this on how I know eBay International Shipping works.

[wooden_flower]

@20thliberators 

Yes, I agree with @glorybells  this sounds correct. I have seen the reference to an event # in other posts about shipping to the authenticator.

[20thliberators]

Thank you for your help! First time having to deal with the authentication process.