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Current known technical issues - updated as of 9/2/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Problems printing labels

Yesterday and today have been a huge pain with labels. Yesterday and today, i can buy Hazmat USPS labels (electronics with lithium batteries) but can't see or print them. If I go to the USPS Click-2-ship, I have no problems. This afternoon I was ship...

Why are my items not showing on eBay.de?

This is weird one. I didn't notice it before, but buyer from Germany asked me and indeed something is going on. It seems since June or so when you click on Seller's other items (German "Mehr Artikel des Verkäufers") on any of my listings (on eBay.de)...

Issue with app?

There was a problem adding or updating Promoted Listings. Update this listing to try again.

Every time is list using "Sell Similar" or "Relist" I get this notification.... It's been happening for over a month. There's no information on why this happening or how to avoid it. What's going on? " There was a problem adding or updating Promoted ...

Cannot edit pricing to lower than suggested pricepoint

I went to sell an instruction manual for a transformer. Ebay suggested $21.16 (im assuming it thinks i was selling the action figure instead of the instruction manual). I went to edit the price I wanted to sell the item for ($4.99). When I move back ...

Server errors return...

Great weekend of sales with no site issues and now server failures the last two days, taking my sales with it...again. Please stop messing with the website, some of us make our living on here.

shipping labels not working

i still can't print my ship labels. any idea when this is getting fixed?

Resolved! Discrepancy between listings that qualify for Top Rated Seller and what 'should' qualify?

Has anyone noticed the listings you have that should qualify for the TRS badge? Mine used to match but I haven't checked in a while and noticed there's an over 400 listing difference. I checked and I have all my listings except a handful on free 30 d...

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Can't message Error "Looks like something went wrong. Please try again later."

I'm getting the following when using ebay message system "Looks like something went wrong. Please try again later." Is anyone having this problem?

Impossible to contact Ebay, why?

Why is it so difficult, ney Impossible to actually speak with someone at Ebay. I have a order paid for but the payment has not been finalized for two days, in other words it is showing "pending" at my CC company, and the item has not shipped probably...

"We're experiencing technical issues" error when trying to print shipping label

I see that others have reported this as well, but I also see it's not listed as a "current known technical issue" in the pinned thread. Apparently it should be. I'd like to be able to ship the item that I promised to ship today. Mine is also designat...