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Current known technical issues - updated as of 6/24/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Checking your browser before you access eBay."

Hangs on this page when I click on a listing. It did this a couple of weeks ago then it went away. It's happening again in firefox on a mac, all up to date with latest OS, latest firefox, tons of memory, etc. Doesn't happen with Safari, only firefox....

"Checking your browser before you access eBay" hangs on Firefox/mac.

When I click on a listing I get a new window that says "Checking your browser before you access eBay. Your browser will redirect to your requested content shortly. Please wait..." It hangs on this window and NEVER shows me the item. I am running Fire...

Ebay Sales Chart Not Updating Since Sometime This Morning....

I know this will probably fix itself similar to previous issues, but this morning I had a sale and the Sales graph chart in the Seller Hub updated, but I had a sale this afternoon and it didn't update. Usually the chart updates within a few minutes a...

Resolved! Problem with tracking numbers on newly purchases USPS labels

There are multiple report of seller purchased USPS labels with a re-used tracking number that is recently delivered or in transit already. https://community.ebay.com/t5/Ask-a-Mentor/USPS-shipping-labels-bought-for-shipping-are-already-used/m-p/351397...

Listing Tool

Seller hub will not go away even when logged into different devices and opting back out. Seller hub is the WORST way to list and I dont think I would have started using ebay had I known that was the direction listing functions were going. HELP!!

I Opt out to take out 2 items Now I Can't op back to sales screen

Results missing when sorting by Lowest . Full results when searching by Highest.

Searched an item which had 15,000 results when sorted by Highest price first. Simply changing it from Highest to Lowest cuts it down to just 70??? Does it on Apple and Android platforms. Why are the results being hidden? Thank you.

Ebay changed print label screen and took away download label option - bring it back!!!!

I download my labels, I have to in order to print them out. You took away the link to download labels, the new button gives me no ability to save the label or download it. I go to the shipping labels page and try the download label link and it just b...

Photos not showing, problem with gallery image.

For the past 2 months, 20% of all our listing images are having issues. Images are not showing up in gallery. Customer service is also unable to help. We have multiple stores and images showing up in 1 ebay store will not show up in the other stores....

Language is setup to English but the item description is in Spanish

I spend half of my time in Florida and the other half in Puerto Rico. Currently in PR. I always use and buy from eBay.com. Never had this problem before until recently. My default language is setup to English. Trying to buy some stuff and everything ...

Ebay not allowing me to set shipping costs-

After 23 yaers of selling- I cant set shipping costs- - Keeps asking to set shipping- I do and it won't accept the settings - anyone else? Looks like I;m going to lose a day of work.

Shipping Policy Bug

When creating a new listing, or revising a current listing on PC (Google Chrome) the drop down menu in the shipping section is not allowing us to choose between our existing shipping policies and just displaying the current shipping policy.

Trying to do "Sell Now" to copy another sellers listing instead add to my cart - Not Working

I found a listing similar to an item that I have to sell. Under the picture is the 'Have one to sell? Sell now' I click on sell now and it adds the item to my cart and wants me to check out.

adding/deleting items from watchlist

When deleting an item from the general watchlist, it is removed from all custom lists as well. Would be great if this was rectified. Also would be great if we could once again just add an item to a custom list directly from the item listing. This use...

All product descriptions in Spanish

I primarily live in the USA. My main "ship to" address is in the USA. I have gone into account settings and set my acount address and country to USA. The entire eBay site is in English - EXCEPT.... The PRODUCT DESCRIPTIONS. Every. SIngle. Description...