Report eBay Technical Issues

Forum Posts

Sorted by:

Current and resolved technical issues - updated as of 04/18/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Sold Ended Auction Banner Message Is Not A Proper English Sentence

As title states:

"Our server is down"

I am trying to access my Seller Account, but all I get is the server down page. This has been going on for several days.

unposted negative feedback

How come the very negative feedback I posted never showed up on them, if this is a regular practice then this may be why they look like stellar sellers instead of what they were with me.

Ebay tech issues

For the past two days, ive been unable to track purchases, see any messages or check my items I’m selling.What is going on?

Ended Watchlist filter default stuck on All Categories

Hi, Just noticed this week that the watch list for ended items isn’t defaulting to “ time ended-recent first” anymore. It starts out at “all categories “ which flips the order of the list. I have to manually change it every time I open the app now. D...

Listing tool isn't working

Listing tool failed (for me) at 6:30am Pacific, April 20th 2024. Does not work with either Firefox or Chrome.

Ebay email notifications delay and/or out of sync

Over the last month ebay notifications are coming in late or are just never received. The emails that do come in later are typically out of sync. For example, had an issue on where no email notifications came in on 5 offers received. I went into my e...

The item preview with the small picture on the left side of the watchlist not available

macOS Monterey 12.17.4 Safari 17.4.1 Log in, go to Watchlist, open it, the item preview with the small picture on the left side of the watchlist regardless the active or ended status IS not working, no picture, no preview. Tested it on german and eng...

eBay System Status Still Showing BUYING Service Disruption since April 10

(originally posted 04/16 under BUYING but no responses from eBay; others suggested I post here.)eBay System Status, Current System Status began showing service disruption to BUYING since April 10."We are actively working to resolve the issues related...

My eBay items I have sold are giving me weight of 1 ounce and all dimensions 1 inch. What's going on

All items I've sold say 1 ounce and package dimensions 1x1x1 in. My customers have all paid for shipping . What's going on?

All my DRAFTS disappeared!

I assume that Listing went down. Please fix. I just spent last 2 days listing and just had to add pics and now they're gone.

Listing tool is down

will not let me list items on the website, can use my phone but I prefer to list using a laptop and the site is malfunctioning

Unable to post new listings 4/19/24

I was able to post a handful of listings early today. I took a break for dinner and family time, came back to resume my listings and Ebay seems to be hanging. I tried to create new listing and searching and creating similar listing, neither of which ...