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Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...
Hi. I still don't know if eBay ever hears any of these posts, but I wanted to put this here for the record. The ESUS tracking system is still far too unreliable, and it causes headaches for sellers because buyers look for a package and it often seems...
Fellow eBay sellers, Be aware of FedEx. I recently received numerous cost adjustments from them, totaling over $100. I believe they are intentionally doing this to take advantage of eBay sellers, or possibly other online sellers, to increase their pr...
I told him he can write " refused" on it and it will get sent back to me. He ordered this nearly 24 hours ago. However, I have not had anything like this in years, so does this method still even work? Or is it better to havehim pay to return it? Or w...
A buyer bought a pair of women’s Nike athletic pants. When I filled out the customs form and print s the shipping label it has a CS/PO Box in New York as the shipping address. Is this correct? First time shipping International. Thanks
All of our freight orders continue to show up on eBay as no carrier scan.For example, we used SAIA freight for this order. We uploaded tracking (pro number) on time, and made sure to choose SAIA FREIGHT. Yet, this order (along with many more) continu...
Recently, I've had some packages where the shipping was way off in favor of the buyer. The first time, I assumed I put in the numbers wrong and ignored it. But it's now happened several other times. Most recently today.I checked the package dimension...
EBAY list a FEDEX GROUND ECONOMY formerly FEDEX SMARTPOST on shipping options. Fedex delivers the SMARTPOST packages, NOT to the post office like they are supposed to , but directly to the customer and then bills for FEDEX HOME DELIVERY Totally diffe...
I just sold an item and need the package dimensions to find the item. It is in with a few hundred other packages. I thought this would be easy info to find but I can’t.
Today I received a notification about three parcels where Fedex has recalculated the cost.The weight of my parcel was LESS than what I initially indicated and paid for. And Fedex charged me double the cost. I always specifically indicate not 3.2 lb, ...
I stopped off at USPS the other day to inquire about damaged / slow shipping on USPS Ground Advantage.Per the USPS Mgr at our Branch, if the item container (box) is smashed, crushed, pushed in, it is not considered damage, until there is a hole! Seri...
Trying to print a mailing label for Media Mail. It is greyed out. What is the issue?
Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...
I have had a recurring issue with Ebay charging buyers way to little when they buy an item. I have a couple items that I have had the same shipping stats up for a few years. I have sold a between 50-100 of them and about 95% of the time it gets the ...
I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...
I just started offering eBay standard envelope as a shipping option especially for cheaper pokemon/trading cards. A good amount of the envelopes I send out never get marked as "Delivered" so i've had a few customers file item not received claims. I'm...
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