Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping Cost Adjustments

I'm not able to find this section by these directions: USPS Updates Postage Review SystemThe U.S. Postal Service is streamlining the way they check postage on shipments with a new automated system that detects overpayments and underpayments on postag...

Fedex Lost $3,000 Pkg in Transit As a Seller What to Do Next?

Been selling on eBay over 20 years, first time occurred to me that Fedex lost the package in transit. Happens to be a $3,000 item. Bought shipping label via eBay with max coverage possible ($1,000). Obviously buyer is entitled for item not received r...

where to find local pick up

I have a plastic collasable plastic doll house which is pretty large so I thought Id try local pick up but while Im filling everything in I dont see an option for this where would I find thisthanks I think I asked this under the wrong topic

Shipping to Germany not excluded, but Germany not listed in "Ships to:" countries?

I have two books listed, and they should be more-or-less identical, but a customer in Germany asks that I ship both to him... but Germany is not listed as a destination for one book. One book DOES allow Germany: >Gabon Republic, Gambia, Georgia, Germ...

Resolved! New shipping rates between 15 oz and 1 lb Glitch I believe

I use USPS. I'm a seller and I have an item to ship that weighs 15.6 oz, just under 1 lb. I calculated the rate at 16 oz, rounding up to the next ounce, so ..1 lb. Today the 16 oz calculated a higher rate like it's Over 1 lb. That new rate would've n...

How to change delivery time in shipping on a Pre-sale item after the purchase?

I bought a pre-sale item and forgot to set up a different shipping delivery time. The item will not be able to be shipped out for at least 1-2 weeks, but my listing showed 2-day shipping. How do I resolve this? Also, I did already reach out to the bu...

Resolved! FedEx 2 Day $33.04 Irregular packaging fee for a standard box. What?

First time I’ve seen this. I shipped a standard 16x14x5 inch box, 6.9 lbs, rounded to 7 lbs. Totally compliant with FedEx 2-Day rules. eBay calculated shipping at $18.75. FedEx hit me with a $31.50 irregular packaging fee and said the box was 8 lbs. ...

Resolved! eBay PLEASE FIX SHIPPING PAGE PRICES

Got a package packed and ready to go, only problem is the price of postage is in error. Shipping calculator estimates it should cost $4.41, cost on the shipping page is indicating $8.41 for the same Ground Advantage service. Matter of fact, all of th...

I'm no longer getting shipping discounts on USPS or UPS. What did I do to deserve this?!

I am no longer being offered (and/or my buyers are no longer being offered) shipping discounts on any USPS or UPS services. (Only FedEx discounts are showing as available, and I' don't use FedEx anymore since last year when FedEx was fraudulently bac...

Tracking Shows Insufficient Address

I have an eBay shipment that was supposed to be delivered yesterday, and the tracking showed "Out for Delivery," but it didn't get delivered. When I checked this morning, the tracking showed "Insufficient Address." I messaged the buyer the address I ...

IS SHIPPING INCLUDED WHEN OFFERS RECEIVED?

A lot of my items I have listed have free shipping and I receive offers from buyers. Why does it say when an offer received that shipping is not included? If the listing states free shipping surely offers received include the shipping. Example.....I ...

Aramex Courier

I sold a straight razor to a south africa resident thru global shipping. He message me that aramex would not deliver it and the options he had was return it to me and I would ship it directly to him. Or destroy the razor. Is this a scam? And how do i...

USPS Delayed for Postage Assessment

Has anyone else ran into this issue with USPS recently? I shipped out about 200 packages last week and the tracking says “delayed for postage assessment, held awaiting payment” for about half of them. They all are being sent to Colorado then afterwar...

Last location when you've initiated a Missing Mail Search

I have a pkg that was mailed on the 6th going to FL. This *may* have been one of those weirdos where the number got re-used, I'm not positive. Yesterday I noticed that a bunch of my pkgs from the 6th had not been delivered. Luckily they all got deliv...

Difference between eBay shipping prices over lb and usps calculator?

Scratching my head here I am sure I am missing something. This is only for items over 1 lb (1.5 lbs to be exact). On eBay if I enter a package that weight with dimensions 10 X 10 X 4 I get $8.50 when I enter 13 X 10 X 4 I get $8.98. So there is a sli...