Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

Resolved! Confused with new package dimension requirements

I have selected standard rates without discount but my listings still get rejected for no package dimensions.I am able to edit existing listings without adding dimensions.Am I missing something?

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Resolved! Shipping internationally in two boxes?

Can't seem to find the answer whether this is possible (or advisable.) Item is a large, heavy set of books that I plan to ship domestically in two boxes with individual tracking numbers. Seems unlikely that an international buyer would purchase due t...

No need for package dimensions today.

I started listing product and there is no longer a need for package dimension. I wonder if they received a bunch of negative feedback.

Why does eBay override my shipping weights?

eBay in safari is imposing shipping recommendations and not allowing me to enter weight and dimensions

Paying shipping

I accidentally put free shipping. I have no problem paying for my mistake. I want that to come out of my earrings for the product. How do I do that?

European Buyer Can't Purchase

I am enrolled in EIS and to the best of my knowledge I have not excluded any countries. But an insistent buyer in Italy finally contacted Ebay and Ebay claims my listing is for shipping to the USA only. But I have inconsistent pages, one showing excl...

Resolved! ebay email "Your listings with calculated shipping will default to eBay Labels discounted rates"

Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...

New policy? What does this mean?

We’re reaching out to let you know that, starting May 15, your listings that display calculated shipping will default to showing eBay Labels discounted shipping rates. The new default rates will apply to all of your active and future listings that of...

Tracking Details

Calculated Shipment Rates

In English.....what is meant by changing listings under the new process of "Default Shipping Rates"? I sell vinyl products, and my listings all reflect EITHER a shipping rate of $5.50 (rarely this one) OR $6.00 90+% of my listings. Am I safe from thi...

LISTINGS CHANGED TO SAME DAY SHIPPING

I had one day handling on all of my listings and now they all say same day shipping. I was given a warning on the item that sold yesterday that the shipping was late. How can they do this without telling me???? UGH

After purchasing shipping labels, items still showing Awaiting Shipment.

I had 3 items this morning that i have bought the shipping lables, and they are still sitting in "awaiting shipment". Will this correct itself? And when i ship these items out this morning are my customers going to get their tracking numbers?Thanks f...

Bulk shipping labels not updating

When I go to use bulk shipping several items are still showing up as not shipped. I have reported this 2 times and still no solution. I have to print labels for each item which slows my process down. I figured posting this issue might light a fire un...

Any Issues Printing and orders Updating?

We are attempting to ship and labels are not printing and orders are not updating shipped etc. The labels show in label history but not able to print them or mark order shipped.

Can Media Mail be sent in a box?

I have a few books that a buyer would like combined shipping on. I noticed that the dimensions are a tad bit larger than the max size for an envelope (It's about 1" thick) I haven't found anything about not being able to ship multiple books in one pa...