Shipping

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Used ESE to ship card but USPS lost the item

Hello. I sold a card and used ESE to ship it out. I was a bit worried cause there were no updates on the whereabouts of this card but then the Buyer sent me a message along with a photo showing the envelope and a letter from USPS pretty much stating ...

Cardboard Box Demand is Slumping - WSJ article

An article from 9/21/25 reports on pulp-mill closures due to lessened demand, which may translate to higher costs for boxes coming soon.For some reason, I can’t post the gift link, but here is a quote relevant to us.”Stock analysts say the capacity c...

First time combining shipping

First time combining shipping on an order. The customer had already paid, so I applied combined shipping after the sale. When I went to print the label, I was charged for shipping. The customer paid for shipping on both orders when they checked out, ...

International Shipping

I've been getting messages from a buyer in Germany saying I have a block on, and they can't order a t-shirt from my shop. They reached out to eBay and were told that the seller needs to choose an international shipping provider. I'm in the Internatio...

Yum Rxpress

Who is Yun Express. I was told FedEx was delivering my package. Now I'm told Yum Rxpress is delivering it. Who is Yun Express?

Shipping Label Canceled

I canceled a shipping label and Ebay said it is cancelled. Do I get an email for Ebay saying it is cancelled and the amount? It as 4 days since I canceled. Ebay said it will be a few days, and an email said to might take 15 days. I the meantime, Ebay...

shipping and labels

Has anyone ever heard of usps issuing a 92 series tracking number instead of the usual 94 series?

Resolved! My package was sent to the wrong address

I ordered Doc Martin series and the item was sent to an address in Florida. I have no idea how the address got in my account. I do not know whose address this is. I am trying to get a hold of eBay to explain what is going on? I feel that my account w...

Do not allow sellers to use UniUni as their delivery service

Recently sellers (particularly from China) have shifted to using UniUni as their US delivery service. It has been a nightmare. I order a lot of packages from overseas and a good deal of my packages get "returned to warehouse" where they disappear. So...

Sellers delay shipping

Recently, I have won several items that have been delayed to ship. I pay for all items immediately, many with shipping (and handling) charges. While eBay states an estimated delivery date for all, sellers either: 1) wait to ship for 3-5 days after pa...

I sent a package via FedEx SmartPost ground parcel. It got stuck with FedEx. How do I file a claim?

I sent a package via FedEx SmartPost ground parcel. It got stuck in transit at a FedEx facility. The system says that I called before and that my package did not move since then. The package was shipped on 24 March. As of 4 April, it is sitting in a ...

How do I determine combined shipping refund amount

Already paid. Shipping combined but I don't know what the difference is and what fees may or may not swing both ways? I always end up guessing and refunding more than it could possibly be in hope the frustration time drain stops. Help appreciated.

Ebay Standard Envelope Shipping Policy

I'm not sure if anyone else had the same issue for Ebay's standard shipping when adding to the new "business policies, but if you select calculated vs. flat rate it will not work. Domestic US shipping fails to load correctly when anything other than ...

International Shipping

I sent a box with 9 stone carvings in it to the UK. The customer received it and told me that half of the carvings were broken (showed me photos of the broken items) and that all of the items were removed from the box I sent them in and packed each o...

How to Handle a Rejected Shipment Dispute

I have a situation I've never dealt with before and am not sure what the best way is to resolve it. I purchased an item from a Canadian seller to be delivered to me in the US. I was well aware that the de minimis exemption was gone and expected to pa...