Shipping

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Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

Seller suffered losses due to recent tracking number issues with eBay generated shipping labels

Hello all, I'd like to vent a bit regarding the recent shipping label issues with eBay generated shipping labels (as announced in eBay community /t5/Shipping/Tracking-info-update/m-p/35140940#M507389), in which it would generate a USPS label with use...

Why are the direct links to USPS tracking gone and only the number shows.

I noticed the links in the web interface and app no longer allow you to directly click on a hyperlink to usps. This is a real negative on shopping here for a buyer perspective. You can’t even copy the link anymore. I think this is a sad attempt to tr...

EBAY VS SHOPIFY?

Im finding it more and more common that Ebay does not protect their sellers. Ebay will automatically side with a buyer just to appease them & keep them coming back to purchase more. However even if a buyer has been reported for abusing the Ebay Money...

Changing address on package after already shipped

So, is it possible for a package to have an address change once it has been shipped? I sent package out to address on file and after USPS already scanned it, the buyer said it was wrong address. I sent to Washington and the new address is in Georgia....

international shipping

I am apart of the international shipping program and ive never had problems until now. Its having me pay $17 to ship an item and its having me fill out a customs form. Isnt ebay supposed to do this for me?

eBay/USPS reusing tracking numbers after only a few weeks!?!

I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...

international invoice

Hi,I have someone in France who bought multible items....how do I combine shipping and send her a total?

Tracking number not recorded by ebay

I prefer to ship my items "old school", meaning I do not use the ebay shipping program to get reduced shipping rates.I take my item to the post office almost the same day purchased or the next day and receive my tracking number from USPS.I then uploa...

Shipping to Israel

Does anyone know when shipping to Israel will be resumed? I have many customers who are very eager to resume purchases.

On Its Way to Rincos Sorting Center

On Its Way to Rincos Sorting Center. What does this mean? Who is taking the package to Rincos? Is it the same as Shipping Label Created. A package I'm due from South Korea has had this status over a month. I contacted the seller, he said the package ...

Additional Info on Tracking Bug - Items Actually Going to Wrong Destination

I have a shipment that is affected by the tracking bug in the pinned post. But the following was not mentioned in the pinned post so I want to make other users and eBay aware: Example: Tracking 9400108105462965480390As is known, the USPS website show...

FedEx GroundEconomy no movement for weeks, buyer INR, but I can't file claim

74899998825429380814 hasn't moved, so the buyer just opened an INR case (without contacting me first). When I go to FedEx and try to open an online claim, it rejects that tracking number as not eligible and directs me to a page that says only the par...

Resolved! Can't download Labels as png (or anything), Again

I can only print directly via my laser printer on a 4-up sheet of labels If I print to a pdf, I then have to pay Adobe a ridiculous amount for a subscription so I can crop it and export it as an image. I have no way other than to take a screenshot, s...

Insurance Claim Not Reimbursed

Hello,I refunded a buyer for an item that was lost by USPS. I then filed a claim with eBay's third-party insurance company, providing them with all the requested receipts and documentation. Nearly two months later, they still haven't issued a refund ...