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Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...
A buyer bought a pair of women’s Nike athletic pants. When I filled out the customs form and print s the shipping label it has a CS/PO Box in New York as the shipping address. Is this correct? First time shipping International. Thanks
I'm shipping with Fedex Priority to Germany for the first time in a long time and a lot of the regulations for EU customs were updated a year or two back and it seems having a EORI number is one newer requirement for import/export into the EU/UK. I c...
Trying to print a mailing label for Media Mail. It is greyed out. What is the issue?
Are you able to ship USPS Ground packages with the free USPS priority mail boxes?
I'm trying to send an invoice to a buyer in Australia but the ebay system will not let me. It says I can't send an invoice to an international buyer. Why? Why does ebay always change things to make it harder? Simpler would make more sense. How can I ...
On March 21 2024 I received an International order for 135.00 in merchandise. I shipped the merchandise the same day to the 110 Internationale Blvd in Glendale Heights IL. Tonight I received a message from the customer wanting to know where her merch...
I just started offering eBay standard envelope as a shipping option especially for cheaper pokemon/trading cards. A good amount of the envelopes I send out never get marked as "Delivered" so i've had a few customers file item not received claims. I'm...
Hello community after I purchase a label thru ebay, and then try to print it I get a technical difficulties try again message: and I also get 2-3 printer error ebay shippimg label this document is password protected notifications: so then I save lab...
I have up to 10 of the same item for sale. $10 shipping for any number bought. I have the combined shipping checked, but it still puts $10 shipping for each item. I have a buyer that wants all 10, but I can't make any adjustments to the listing that ...
I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...
Does anyone have any insight on why international buyers can't request an invoice from me for combined shipping? I've been selling coins on eBay for years and years and this used to work fine. They'd add the items to their cart, request an invoice, a...
If I refunded a shipping label and then I sell the item do I still get the refund pls I need to know I'm worried
I have a 16x16x8 box, going to a residence, weight 7 pounds and using using fedex AND it is MUCH cheaper than either USPS or UPS.Now for the rub......are there any hidden costs that will arise when it gets to the buyer, that will be charged for after...
I recently purchased an item with included shipping costs of $6 via USPS Ground Advantage. Today, I received a notification that the item has arrived. However, when I checked my mailbox, there was only a slip instructing me to pick it up at the USPS ...
Not sure how to proceed. Item purchased 15 days ago. USPS tracking stalled at 10 days,I contacted USPSThree days later they responded "package located in your city, CASE CLOSED"Still no package has arrived. When to file for a refund through ebay? How...
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