Archive Selling
cancel
Showing results for 
Search instead for 
Did you mean: 
Bookmark Share Post

Zoom/enlarge features not working

Zoom/enlarge features not working

unleysecondhand
Adventurer

Hi,

 

We use turbo lister and have noticed that the zoom/enlarge features are no longer working on our listings. We had been pre-cropping the photos using Windows Picture Gallery edit, and thought this may be the problem (although we have been doing this for years without issue). We tried adding the photos raw/unedited and it didn't work, we tried adding them raw then cropping them in turbo lister and it didn't work. An example of an image we tested with was 4288 x 2848 pixels 3.16MB. Under all three conditions we still couldn't get zoom/enlarge to work.

 

We've updated turbo lister, tried with fresh templates.

 

Any other ideas? Thanks.

988 Views
Message 1 of 16
15 REPLIES

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Sep 13, 2013 8:19:07 PM
fossil_diver
Rockstar
Last Edited 08:20:48 PM

I think it depends on the size of the picture you upload and pixel count. I use a 10meg camera and I resize my pictures so they are 1600x1600 when I upload them to ebay. That gives me a good zoom without being too large. Look at one of my listings to get some idea of the zoom you will get with similar settings. 

982 Views
Message 2 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Sep 14, 2013 5:49:04 PM
sadiesshop615
Trailblazer

unleysecondhand wrote:

Hi,

 

We use turbo lister and have noticed that the zoom/enlarge features are no longer working on our listings…

 

We've updated turbo lister, tried with fresh templates.

 

Any other ideas? Thanks.


 

Sounds like the infamous "Turbo Shrink" image-size reduction problem

has returned / may have not really been fixed...

(It was supposed to be...).

 

 

PROBLEM:

Turbo Lister shrinks Gallery Photo image-sizes down to 400px on longest side

when listings, (that were modified using the online form), are imported back into TL.

 

 

For more info, see this Photos & HTML board topic:

 

Is Turbo Lister still shrinking images?

http://community.ebay.com/t5/Photos-HTML/Is-Turbo-Lister-still-shrinking-images/m-p/16813003

_________________________________________________________________________
◄◄ ►►
969 Views
Message 3 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Sep 15, 2013 12:02:56 PM
united2gether
Trailblazer
we went to the turblo lister board and followed the instructions to delete and replace the databases and that solved "small" pictures for us.

worth a shot!

at this time, our zoom/enlarge is working on our auctions.

we also crop and resize our images so the longest length is 1600 pixels.
961 Views
Message 4 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Sep 15, 2013 12:04:40 PM
united2gether
Trailblazer
also, we retain the original auction writeup in turbo lister inventory and use that when we relist. we don't relist from the closed listing activity feature (so we hope to avoid another episode with turbo lister microsizing our pictures again.)
960 Views
Message 5 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Sep 15, 2013 12:06:40 PM
united2gether
Trailblazer

oh, also meant to mention the zoom/enlarge feature on eBay is working but has a lag, we have to hover quite awhile for it to kick in on a slower dsl line.

958 Views
Message 6 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Sep 15, 2013 4:20:09 PM
Rockstar

Zoom and Supersize are features of Picture Pack.

 

When I look at this listing ( http://www.ebay.com/itm/151121218924 ), I see that your primary photo is large enough for supersize and zoom, but it is not applied. The supersize image is only 640 and there is no zoom, while the master image is 1,600px × 1,436px

 

In the US, Picture Pack is free and is automatically applied to all new listings. If you are listing on another site that does not yet have free Picture Pack, then you may need to select and pay for the option.

 

If this is an old listing, then the photos may need to be re-uploaded with Picture Pack selected so that the appropriate codes are applied to the picture set to trigger zoom..

 

If this is a new listing, look to see whether Picture Pack has been disabled on your uploader. On sites where Picture Pack is an extra cost, supersize and zoom are only applied when Picture Pack is selected and purchased.

 

Now that Picture Pack is free in the US, it must still be selected in some tools (and can inadvertently be deselected).

 

 


951 Views
Message 7 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Sep 23, 2013 9:36:52 PM
unleysecondhand
Adventurer

Hi

 

Thanks for all your replies

 

We have discovered after talking to the TurboLister team that is a problem between TurboLister and Australian Ebay

Hope they sort it out soon

 

Regards

 

Tasso

Unleysecondhand

905 Views
Message 8 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Nov 1, 2013 1:14:06 PM
jackknifebarber
Explorer

Your listings didn't enlarge for me, nor can I click on one of your pictures and have it change places with the current picture.

478 Views
Message 9 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Nov 3, 2013 6:04:04 AM
suredonehq
Scout

I think eBay & Turbo Lister are different. You better contact the latter for them to check your problem.

SureDone
463 Views
Message 10 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Mar 18, 2014 7:34:54 PM
wwatticnet
Enthusiast

I have exactly the same problem and it started just recently. Does not matter which browser I use, my high resolution pictures are small and there is no zoom option. My previous, still active auctions, some are OK, the zoom is working and on some the zoom disapeared. 

358 Views
Message 11 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Mar 18, 2014 7:38:39 PM
wwatticnet
Enthusiast

I forgot to add that I do not use turbo lister and I am in the USA

357 Views
Message 12 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Mar 22, 2014 8:41:13 PM
wto8585
Rising Star

I just listed an item and the zoom feature is not working on the listing. I haven't done anything different from y other listings but this one I really needed the zoom to work! Grrrrrr! I tried going back into the listing to see if I missed something but it is automatic now?

Help!

343 Views
Message 13 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Mar 22, 2014 9:14:33 PM
wto8585
Rising Star

And I am not installing some software just to do a listing. What does E-Bay think they are doing??

I think I'm done with e-bay.

341 Views
Message 14 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Mar 23, 2014 6:11:35 AM
wto8585
Rising Star

Had to remove the listing again. Not only was it not zooming in, but it had a wrong location. Had my old address but I went and looked at all my info on E-Bay and I DID CHANGE all address info. Etsy here I come. I don't know where E-Bay has this old address infor stored.

337 Views
Message 15 of 16

Re: Zoom/enlarge features not working

Re: Zoom/enlarge features not working

in reply to Mar 23, 2014 8:15:17 AM
Rockstar

This thread is about Turbo Lister. Are you using Turbo Lister?


334 Views
Message 16 of 16