Selling

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Recieving Seller Offers for Viewing?

I've noticed that I've been receiving "SELLER OFFERS" for items I've only viewed when doing comps and not "watched". Is this something new?

Buyer Wants to Return Item that Doesn't Fit, No Returns Policy

Buyer made a purchase for a shirt which included measurements in the description. The item was delivered 11 days ago. I have a "no returns" policy. The stated reason was that it didn't fit and in the comments, they said it was a cute top but too shor...

Ebay Robs me!!!

Sold item on dec 16thbuyer complained and got his moneyback because of ebays magnificantmoney back !!! Since then im trying to get my item backnow since 4 months and 229 euro loston the item ex shipping to spain!! Mailed the buyer almost 40 timescomp...

What's with sellers deciding they can just cancel orders because the item sold too cheap?

Maybe this is more of a buying question, but I'd really like to put it to the audience of sellers. I've been on eBay as both buyer and seller for over 20 years. I'll admit that I love to jump on a great deal, either a B-I-N way below market, or an au...

Sales Down? - This May Be Why

Not sure if you've noticed the "System Status" board, but there is an ongoing "disruption" affecting buyers.

Weird scam message?!

I was sent a message by a user and I don’t know if it’s a scam or not, any insight? hello, I'm reaching out because I've been attempting to purchase for a few minutes now, but I consistently encounter an error when I click the buy now button. I reach...

eBay to make changes to search in 2024!

I saw that an eBay moderator said that the search team has seen all the complaints about irrelevant eBay search results and is going to make changes in 2024. Wonderful news. It has gotten worse month over month for the last 7 or so years. Sarah decli...

What does the inscription on my silver cup mean?

I have a Derby S. Silver plated pitcher with the inscription "P.O.W. 1931 Mens Singles" does anyone know what type of tournament it could of come from? I thought tennis or golf but could not find any info in my research.P.O.W. does not come up except...

Resolved! My offer got accepted, I paid, but someone else got the item

I took advantage of a seller's make an offer, got accepted and paid. Next thing I know I am getting my payment refunded and an item I did not order arrives at my house. Seller says she made a mistake and sent the wrong item. So I said can I still get...

eBay Restriction on account for no reason-how to respond to that?

Hello Everyone, Hope all is well and sales are rocketing for y'all. I have a simple question (which I believe have been asked for million times) that I need to ask and get a proper reply. Because it is really extremely frustrating. I opened a account...

Resolved! Ebay no longer backing its sellers who get unwarranted negative feedback.

Up until a few days ago Ebay was a great partner in removing unwarranted negative feedback. I never had to use any curtessy removals. Now when an ad specifically states an issue and shows an issue, the buyer can still leave negative feedback for exac...

Enhancing Transparency in eBay Selling Fees

Selling items on eBay is subject to various fees, including listing, ad, and transaction fees. These fees can sometimes be complex and challenging to track, especially when selling multiple items or dealing with various promotional offers.By providin...

Complaints vs Number of Listings

I have very few listings on eBay. I have made several complaints about an immense lack of sales from fall of 2022. My # of listings have dropped & dropped until I find eBay no longer an asset for any income. The amount of complaining I have done does...

Buyer Circumvented Block - was still allowed to leave negative feedback?

Hi All, A buyer who circumvented a block I had on their main account used a secondary account to purchase the cheapest item on my store very clearly with the intent to leave negative feedback. I talked with an ebay representative on the phone and the...

EBAY LIVE asking as a 20+ year seller (surgedcollectibles)

I would like to be given the opportunity to go live on ebay, as a 20+ year seller i believe we should have a tik tok like platfrom to go live as sellers, its also a huge opportunity for you to make money! -surgedcollectibles