Winter Seller Update
Check out the latest updates and features.
Check out the latest updates and features.
Connect with eBay sellers in your city.
Everything you need to know for your eBay business. New episodes weekly!
Seller Center has answers you can trust for all your selling questions.
Click the image above for the latest Announcements from eBay.
The content you are looking for has been archived. View related content below.
Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...
Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...
I bought the Ila Noales ring from Catbird a few years ago, and they're still selling it, and the specs are still the same. The ring has never been worn and was made to order. I had copied and pasted Catbird's and Ila's description which included cara...
Can someone tell me why eBay started their Autenification Program what is the point?Why are eBay international sales into the United States from foreign countries not subject to the extra scrutiny of the Authentication Program? Why are US Domestic Se...
My item is a graded Pokémon card and listed Buy Now ($799) with free shipping, but I did not offer international shipping on it (I am located in the United States). Someone located outside the US messages me with an offer, and asks "is there any chan...
I just had a pair of Christian Louboutin shoes bounced back by an authenticator. In the message it says the reason was "they could not be authenticated," which is totally vague and unhelpful. When I called customer service to find out more informatio...
Hello: I just sold a pair of sneakers that is part of the Authenticity Guarantee Program. The buyer is asking if I can ship to Guam, and I replied that all I have to do is ship to the authenticators and the authenticator will ship to them. However, r...
Jewelry is a prominent category on eBay, and the introduction of new programs like the Authenticated Guaranteed Program has provided an additional boost to the jewelry market. However, despite these advancements, the category still faces significant ...
Hello,i am new on ebay and i recently sold an item and it stated that i should send the item to be authenticated. I am not eligible for the programme since i'm not located in the US.and when posting i had an error on my location and put the wrong pla...
I'm new to eBay, so I'm not totally sure how the bidding process looks on the buyer's end. But I've been trying to sell a unit that caused a bidding battle between two buyers. One of the buyers kept bidding and then retracting his bid over and over a...
As the title states, I just sold an item that was listed with the authentication guarantee program. Obviously I want to utilize this program as then I cannot be scammed by the buyer claiming not as described / inauthentic. An international buyer fr...
This seems to be crazy to me and I am a 20 year member buying and selling. So, in an example: I sale a pair of shoes. It goes automatically to a hold status when I get paid. I know, you have to go through the ringer. Ship them out, get authenticated,...
I haven't been selling for quite a while but have some higher end jewelry pieces I'd like to list that would fall into the AG category automatically. After reading over the AG FAQ etc I'm actually skeptical and not at all enthusiastic about shipping ...
Hello. Gratitude in advance for advice. I ordered an electrical appliance on eBay, but as soon as I had completed the order, eBay suggested similar items and I saw that the same business seller had a better version of the item, same brand, but with a...
I recently made a sale, which resulted in a neutral feedback from a buyer. I realize that neutral feedback has little to no impact on seller performance and I accept less than positive feedback, if it was my responsibility. With that being said, the ...
I will no longer sell on ebay. It has been a nightmare and toxic. Sellers get treated horribly.
I recently sold an iphone on ebay -- only to have the purchaser open an fraud ticket on their payment and have everything backed out on their end. luckily I was able to stop the shipment from going out right in time.. (Item ID: 134754052543) Thank go...
Welcome to the Selling board! You can chat with other sellers about anything to do with running a business on eBay
For news and more see:
Selling related questions?