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Forum Posts

Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Ebay won`t remove Unfair feedback

Hi, I sell auto parts and recently had 2 sales that buyer purchased wrong parts for their cars. They failed to read description and I use eBay MyFitment.com service for the fitment where it automatically fills out compatible vehicles for the buyers r...

Delayed launching for auctions.

Recently, I have listed items that are delayed from being live on the ebay website despite receiving messages that "your auction is now live". I called ebay and was told that when too many people try to list items, ebay gets behind and the auction la...

User avatar by Adventurer
  • 91 Views
  • 7 replies
  • 0 helpful

Cancellation

How do you cancel an item that you have had on eBay but it hasn't sold

Past or present defeated feelings?

As an online seller, was there a point in your life that you have felt defeat & it was impacting many aspects of your life? Without giving specific details & sharing more than you are comfortable with, what may have helped you through it the most? I ...

Anybody with 'vacation' know-how feeling crafty?

A current post about a hospitalization disaster has made me think once again "That could be me." -Granted I don't have nearly the size of store that that seller has, but even a few defects could spell big trouble. I don't have a specific plan for wha...

User avatar by Rockstar
  • 208 Views
  • 8 replies
  • 3 helpful

Removal of Listing - Unauthenticated

So I just want to make sure EVERYONE knows who sells here that eBay can and will pick/chose at times to pull your items if they deem so. So if there is a competitor that sells items that are the same as yours or similar, he can just flag your items a...

Why will it not let me add promotion to this listing?

I was waiting until the last day to add the promotion on this listing as it dropped down to .99. It has a bid. I didn't think it mattered if it had a bid and you decide to promote it. But it is popping up with invalid international shipping policy. W...

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Disappearing messages

I will get a message asking a question about an item. Wouldn’t it be so helpful if the message stayed in your list of notifications? I find that it disappears and then I forget to answer! I wish it would allow us to delete it after WE answer. Make se...

Resolved! Is it normal to have a "slow spell?"

I'm really quite new at this. Over the last week, I've had basically what a day of orders looked like a month ago.I got my first ebay store subscription a few days ago - does that have something to do with it?Cheers.

Another Competitor Makes Some Big Changes

ebay competitor Mercari announced some big changes today. The best summary I've seen is here: https://www.valueaddedresource.net/mercari-shifts-fees-buyers-returns-any-reason/ Will this impact ebay's strategy going forward, or will it have little or ...

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