Selling
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Failed authentication

I’ve just had notification that a coat I sold has failed its authenticity check and is being returned to me. It’s 100% authentic and I’m a seller on of good record EBay for nearly 20 years. I’m surprised a £230 coat even needed to be checked. Does EB...

Sellers getting a return

Have you noticed that the initial 'reason' for the return is then changed when you receive the item? Wondering if this is happening to others. I once asked the buyer and they said 'no, I used 'XX' reason' (which was different than the initial reason)...

Returns on "As Is" items

Long story short, I had sold a used camera with noted deficiencies, as "As Is For Parts Only". Buyer has initiated a return claiming camera doesn't work showing photos of blank negatives (it is a film camera). Also stated arrived damaged with broken ...

Bleak Friday

I had two sales on Thanksgiving day, That I was very thankful for, But it was a Bleak Friday rather than a Black Friday, no sales at all on Friday, Hoping for much better for the remaining season!

User avatar by Rockstar
  • 988 Views
  • 40 replies
  • 7 helpful

Pricing Items

I bought an item for $90 and sold it for $128. Now today I see a like item on sale for $425. The one I sold was 87/1000 created and this one is 444/1000. The earliest numbered the more valuable. Not saying it will sell for that much but just pointing...

The gap between Premium and Anchor stores is ridiculous!

So I just noticed last night that I was being charged $0.11 per listing for insertion fees. I have a Premium store with lots of sports cards and lots of other items. I was listing game pieces at the time when I noticed the fees listed at the bottom o...

Is my listing really "very confusing" or ...

... is this buyer very ... easily confused? I wish I was joking to ask yall, but considering I make mixed lots like this all the time, is it possible the offering isn't so obvious from the photos, and maybe I should include the answer I wrote to this...

Screen Shot 2025-11-30 at 3.33.57 PM.png Screen Shot 2025-11-30 at 3.42.07 PM.png
User avatar by Rockstar
  • 676 Views
  • 28 replies
  • 0 helpful

Selling Fees on Guitars/Basses vs. Saxophones/Flutes

Basic selling fee on Guitar/Basses is the only instrument under the "Musical Instruments" category and it's at 6.7%. While Saxophones/flutes ends up on the first "Other" category and it's fee is at 13.6%. WHY? Why have a "Musical Instruments" categor...

User avatar by Adventurer
  • 182 Views
  • 8 replies
  • 0 helpful

Error in Listing

I recently sold 2 Listings (Identical items) to the same buyer. All was normal until I started to pack the items. Then I discovered that there was an error in the written description. I do cite in my listings that the photos are considered to be part...

User avatar by Adventurer
  • 16 Views
  • 0 replies
  • 0 helpful

eBay could careless about its sellers

Dealing with customer service the last 2 months has been hell. Is eBay hurting that bad they have to screw us out of Top Rated Seller status just to keep the extra 10%? Ebay has some crazy shady business practices. They allow you to choose no returns...

Offers I received, but wasn't aware.

Today, I noticed (and I can't even tell you where I saw it exactly) in my seller hub that I had received offers on items from potential buyers that I didn't receive messages or emails in reference to those. How am I to know if someone makes an offer ...

Death of a Member?

My cousin passed at the beginning of November. She was a seller and had over 50 items listed on eBay. She had sold some items on and after her date of death. I contacted eBay, as no one else in my family really does business on this site. I told the ...

Is it Possible To Call eBay?

I have an issue with my account and would like to speak with someone at eBay. Do they have a phone number we can call? I've searched the "Contact Us" but it just sends me round in a circle.Thanks.

User avatar by Adventurer
  • 87 Views
  • 5 replies
  • 0 helpful
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