Selling

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Wrong item delivered

Today a buyer contacted me and told me that I sent a vacuum cleaner instead of the item he purchased but I don’t even have a vacuum cleaner for sale right now. I asked him to send pictures and the box had my name and address on it but it was a differ...

Embarrassing

eBay at this point is definitely the most embarrassing platform out there idk if I’m just going to use the account for the advertisement or just remove everything entirely I don’t even really care. Definitely can’t let them touch or handle any of my ...

Sales shortage

I seemed to have hit a brick wall on my sales of collectible figurines. I am thinking of what can I expand to in keeping with the collectible theme. I am thinking possibly adding jewelry.

eBay motors returns

I have a 1995 Tacoma Fuel Tank Skid Plate listed.Just received this message from a potential buyer. (I get several of these a month) "Hi, I see the ad says so, but I want to make a last confirmation that this fits a 2000 regular cab 2.7 4x4. Thanks!"...

How can you leave a negative feedback on a buyer

It is easy for a buyer to give a negative feedback on the seller. but how can a seller leave a negative feedback on the the buyer.

Question of the YEAR: Is eBay even relevant anymore?

With almost no advertising except a few select categories, sales slumping to numbers beyond any comprehension and customers disappearing like never seen before. Is eBay even a thing anymore? I know in the collectible side more and more are moving to ...

How to remove calculated shipping rule?

How do I remove a calculated shipping rule in Shipping Preferences -> Combined Shipping Rules and set it back to "not specified?" I want to allow combined shipping, but only if the buyer adds multiple items to their cart and then requests an invoice.

People will buy anything.

I was shopping with a friend at a local hardware store.In the bargain section I came across this ridiculous thing called a "Corn Dude".They were marked down to one dollar.I bought whatever they had.My friend thought I was nuts.I listed them about a y...

Resolved! We need a inventory number or code that prints on the pick list.

I'm thinking a 4 or 5 digit code that we can assign each of our listings and is visible only to us that would print on the pick list. I have added similar codes to some listings in the description but the limited allowed characters in the description...

Custom Label (SKU) no longer appearing in the app on our own listings

Wanted to check if this was true for other sellers. We use the Custom Label (SKU) field for our shelf number and internal SKU for every listing, and it works great, or has been. It’s still showing up in most places we need it, but just in the last fe...

Resolved! Customer service manuipulating case outcomes in favor of the buyer?

So recently we had an order from a customer that came through at 1am on a Saturday (non business day). Monday the 10th, customer order gets packaged, label created, bagged for bulk pickup the following morning. Received a message from the buyer on th...

Heads up sellers

USPS SHIPPING JUST SKYROCKETTED from 1-4 oz went from 5.25 to 6.80 an increase of 1.55 if you offer free shipping....better close store and start revising now, or you will have a rude awakening Monday morning......I have a few but they are scattered ...

listing an item as dispatched

I have sold 2 items to the same buyer and want to list them as dispatched but the new simple delivery won't let me!

Fees to high especially for something that didn't sell

I recently sold a computer for $799. When customers received it the case was dented by FedEx but worked the customer wanted a return we gave it to him long story short 2 months later no computer no money and ebay still charged us $287 in taxes and fe...

How long is it going to take ebay to add image search on PC.

So, image search in the ebay app has been around something like 8 years now. Why doesn't the website have this? They obviously already have a fully functioning backend for this service, I can't image it would take more than a few days for a competent...