Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Trouble Adding a Video

I need help adding a video to a listing. I didn't see an option on the app. On the desktop, there is an option to add a video. When I add it, it thinks that I am adding a photo, with an error message that says, "Format must be jpeg, png, or heic". It...

Can a buyer pay less than the listed price???

I have a new store, a few items listed and have been selling ok. Today, I get a sale and the buyer paid only $1.00 for a $34.24 item? How is that possible? It was not an auction. The price for this item has never been and still isn't $1.00. The buyer...

Ebay Shipping Supplies Shorted My Shipping Boxes Order

This is a new one for me. Thru Ebay shipping supplies, I used my quarterly $50.00 code. Ordered two cases of 4x4x4 boxes, 25 per box. And a dozen rolls of tape. Big box shows up with one case of 25 4x4x4 boxes with the dozen rolls of tape. Shorted me...

My eBay account has disappeard

It comes up zeroes. How do I contact ebay

Taxes in Sold items at the end of the year

HI,Just curious as to if the government is going tax all sales over $600 or will it be safe this year?Thanksdacoop1

Resolved! Buyer sends a physical threat?

how do I approach this? item is at usps and hasn’t shipped out yet.

Once a week my sales drop as if a switch was hit. Anyone else with this problem???

All year I have had record sales months. I'm a TRP, I list every day, I promote all my listings, I ship daily using E-Bay labels. I'm an active store. I'm averaging $200 a day in sales. I sell books priced $10-100 dollars. MY FRUSTRATIONS: #1. Every ...

Resolved! Why does Ebay want to change/decide everyone's calculated shipping settings?

Just received an email from Ebay stating that on May 15 they are going to change shipping settings for everyone who uses calculated shipping. They have decided that it is our best interest to offer our shipping discounts to our buyers directly. This ...

Resolved! Can no longer promote listings or start campaign.

Out of nowhere (overnight), I lost the ability to promote any listings on ebay. Never had an issue, have 100% feedback and will be ranked as top seller on 4/20/24 from what I see (above standard now). I go to list some sports cards today and see I ca...

Significant drop in sales since the latest changes to new EIS program

Is anyone else experiencing a drop in sales since eBay implemented the new International shipping program?It seems like every time eBay makes another change my sales drop. I just finished doing my accounting and at the rate that my sales have been dr...

Ebay keeps removing and restoring and removing my listings.

Ebay keeps removing my listings, claiming they are prescription only. I keep appealing and having them restored because the policy mentions the brand by name as an exception because it is an OTC product. Customer service made suggestions (such as add...

Price Guide For Trading Cards Disabled?

Has the Price Guide for trading cards been disabled or removed from the app? I noticed today in the Android app it is no longer showing the price guide banner at the top of searches for trading cards like it used to and I don't see any other way to a...

eBay has a warning on a message from potential buyer that I have them blocked but I don't

Received a message from a potential buyer today that eBay wouldn't let her buy an item because she'd already bought from me within 10 days and she hadn't. I don't have a rule about 10 days. But in the message was a warning from eBay that I have this ...

Resolved! Can someone tell me how "Accept offers" work?

I thought that when a seller (me) accepts the offer, that the buyer was immediately charged and pay for the merchandise.I accepted an offer 2 hours ago. How soon is "immediate" payment?

SICK and TIRED of fake accounts and bidders!!

I have been on Ebay since 1999 and I am SO SICK AND TIRED of people being able to set up fake accounts and win items, usually my higher priced ones! In this past week, I have sold two vintage car radios and BOTH were "won" by brand new accounts with ...