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Forum Posts

sending a label to get a product returned.

HIMy buyer wanted to be refunded for an item that took forever to get to her via the mail. She opened a case and I obliged with giving her a refund. The case was closed. Meanwhile the item has showed up. I can't figure out how to send her return post...

Accepting a declined offer

What is the process to accept a declined offer on Ebay? A seller is claiming they can't send a second offer because the original offer was declined.

Need A Human at eBay

I’m not going to explain the problem - I don’t need to spend any more time down that worm hole. Please just trust me - I need a human. Is there any hope?Thank you!

How do I send eBay an email?

We are having horrible problems with the postal service in my area (Richmond, Va area) - we're rated the worst in the country. I had an order, which I shipped on 3/2/24. It has still never arrived, so customer cancelled, which I totally understand. T...

User avatar by Pathfinder
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Aerosol can return

The USPS will not accept my aerosol can for return to eBay. What are my other options?

User avatar by Enthusiast
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ebay glitch setting up another refund source credit card

For the second time in a month I've been late in issuing a refund to buyers because ebay isn't letting me use the same credit card (my only credit card...a visa bank card) that they have on file and approved to issue my payments to.No reason is given...

Unknown charge

I have a charge on my credit card with a number attached to it but I do not see anything relating to that in my ebay account

My order problems

I ordered 80 something dollars worth of items they were never delivered to me I want a refund plz

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