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free shipping vs charging

free shipping vs charging

kbis13
Pathfinder

as a seller, do you think you get more bids using free shipping or when you keep a lower starting bid but charge for shipping??  interested in the responses...... thanks  Smiley Happy

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Message 1 of 43
42 REPLIES

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 7:37:05 AM

I tried free shipping for a while and it didn't work for me. It seemed like I was making less profit on items. I just try to keep shipping as close to actual as possible and that seems to work. 


 


Everyone's different though.

___________

Ria
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Message 2 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 7:51:33 AM

I only offer free shipping on items that can be shipped FC. 

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Message 3 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 7:53:56 AM
snoopynmore
Thrill-Seeker

I offer free shipping on everything.  Works for me.

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Message 4 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 7:58:32 AM
ham.family
Thrill-Seeker

I've tried both and can't really see a difference

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Message 5 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 8:06:02 AM
snoopynmore
Thrill-Seeker

I mainly do free shipping to protect my DSRs and get a bump in search placement.   I didn't like it at first, but now I do.     No emails complaining about shipping costs or combining shipping.  It cuts down on the things I have to deal with and I am all about making life easier.

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Message 6 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 8:44:40 AM
chembyjr
Scout

I agree with Snoopy.  As a seller, I need to do all I can to protect my DSR's.  You have to be careful about your pricing strategy to recoup the shipping cost, especially for Priority packages.

Visit my Store: Fashion Center Stage!!http://stores.ebay.com/fashioncenterstage
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Message 7 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 8:51:59 AM


as a seller, do you think you get more bids using free shipping or when you keep a lower starting bid but charge for shipping??  interested in the responses...... thanks  Smiley Happy



 


Are you asking about auctions or fixed price?

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Message 8 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 9:52:57 AM
kbis13
Pathfinder

both. i just wonder if you seem to get more bids with free shipping. i cant tell if its working or not. i just wonder if customers see "14.99" as expensive vs. "9.99 + 5.00 shipping"

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Message 9 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 10:01:18 AM
rixstuff
Guide

When I was new I was advised to offer free shipping but I only got a few bids/buys because it looked like my prices were higher.  Then I bit the bullet and separated out the cost of shipping and my sales soared.  I still do free shipping on multiple purchases or on big ticket items but usually I list it separately.

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Message 10 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 11:03:27 AM
bpatchon
Pathfinder

I have not been selling very long, but I have had much greater success not offering free shipping. I only charge the maximum amount that I have to for shipping which is what USPS charges and start my auctions at lower prices. 

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Message 11 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 11:12:08 AM

I do better charging for shipping. I was offering mostly free shipping but am gradually switching back to charging. It works better for me, as it makes my prices look cheaper.

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Message 12 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 11:34:17 AM
kbis13
Pathfinder

thank you all very much. i think i am going to go back to charging.  Smiley Happy

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Message 13 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 11:41:31 AM
thrifty*dog
Trailblazer

I never understand this.  I look at the 'total' price, which includes shipping.


 


To me, $9.99 + $5 shipping is the same as $14.99 + Free Shipping.  Only looking at item price makes no sense.

***************************************************************

"Life's hard. It's even harder if you're stupid" ~ John Wayne
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Message 14 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 11:53:48 AM


I never understand this.  I look at the 'total' price, which includes shipping.


 


To me, $9.99 + $5 shipping is the same as $14.99 + Free Shipping.  Only looking at item price makes no sense.



It is the same, however, some buyers don't see it that way. I recently had an item that I had listed 3 times with free shipping, once I charged for shipping while lowering the price by the same amount, it sold. Go figure.

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Message 15 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 12:40:30 PM


I never understand this.  I look at the 'total' price, which includes shipping.


 


To me, $9.99 + $5 shipping is the same as $14.99 + Free Shipping.  Only looking at item price makes no sense.



 


It doesn't matter how YOU look at it, what's important is buyer perception. 


 


OP, I think it depends on your product niche and your competition.  I charge slightly less than actual cost ($3 for FC, cost=$3.38; $4.95 for padded FRE, cost=$5.35).  Plus size clothing can be heavy - my product pricing is in the middle of my competition (since it's not padded with shipping costs) and my shipping is lower than many of my competitors (and pops out nicely in search results :-) ). 






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Message 16 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 12:45:00 PM
thrifty*dog
Trailblazer


 


It doesn't matter how YOU look at it, what's important is buyer perception. 


 



 


I'm a buyer only and that's how I look at it.

***************************************************************

"Life's hard. It's even harder if you're stupid" ~ John Wayne
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Message 17 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 12:50:32 PM

When I offer free shipping buyers don't try to make up reasons for the return so that they don't have to pay the return shipping.  It's really less stressful!.  I do free shipping to keep my DSR's high. 


 


I do include shipping on pricier items like dresses and jackets because in relationship to the price of the dress, the shipping looks like a very small amount.

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Message 18 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 1:03:28 PM

Apparently, Thrifty, many buyers are not as perceptive as you, LOL.  I noticed a quick drop in sales when I went to FS.  I always set my search to include shipping costs, either highest or lowest first.  But in best match or newest first, the shipping charges do not show until you go into the listing.  (I really never understood this since eBay is always pushing FS.)  I think the perception is that the cost before shipping is what the true price is....   and many buyers are here to save money.


 


I read in one listing "Free Shipping Is Not Really Free".  I'd like to plaster that all over eBay, in flashing red letters! 


 


Offering FS also makes it important to have a restocking fee for returns, or you can really get stomped on! 

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Message 19 of 43

Re: free shipping vs charging

Re: free shipping vs charging

in reply to Mar 4, 2013 2:00:01 PM
thrifty*dog
Trailblazer


I think the perception is that the cost before shipping is what the true price is....   and many buyers are here to save money.



 


Penny-wise and pound foolish.  Shipping is as true a cost, maybe even more.  Ever watch those commercials where they say, "get an additional item FREE, just pay the additional shipping & handling", which is usually the same price, if not more, than the product itself.....lol

***************************************************************

"Life's hard. It's even harder if you're stupid" ~ John Wayne
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Message 20 of 43