Buying

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feedback policy change proposal

As a long time, consistently excellent buying customer on eBay but never a seller, my biggest complaint revolves around sellers who do not reciprocate the positive feedback that they receive from a buyer. I have read many posts regarding this, most o...

There is a new scam going on & Ebay is protecting it

There is a new scam that is going on against buyers & Ebay is not only allowing it, they protect it. The new scam. A seller with sell an item. (Mainly collectibles where the value increases rapidly). The seller will then mark the item to ship weeks l...

Getting UPS to cooperate in case of a tracking scam

I'm a victim of the fake-tracking number scam as detailed/tracked here by ittybitnot. I have been trying to get UPS to confirm, in writing, that the tracking number I was provided was for somebody else's package entirely. I managed to get both a loca...

USPS verified delivery to wrong address - still marked as delivered in their system

I bought a fairly high dollar item (~$600) that was delivered to a random address per the USPS GPS delivery scan. The USPS is not having luck getting the item returned to them and the seller is not responding to my messages. I hate to file a complain...

eBay search is unusable

I want to search for 4mm polyester cord. I search for "4mm polyester cord" and I get a thousand results, most without the term polyester. I try putting quotes around "polyester" and I get the same results. Some results are polyester, but some are par...

Accidentally ordered a fake pair of AirPod max’s

Hi there I recently ordered some green AirPod maxes and the serial number on the box seemed legit. After further speculation I found some red flags on the box leading me to believe they aren’t real despite the serial number. The seller says they are ...

Sell threatening legal action for non paying and now won’t respond

I requested a refund for an item that didn’t arrive for about 30 days. A few days after I received the refund, the item arrived and the seller requested the payment back. I didn’t see the messages until later and have tried to respond but now he won’...

Incorrect condition listings in musical instruments.

I am having a huge problem actually finding what I am lookig for.... An actual working musical instrument. I am a buyer and seller here on ebay. I understand that any item listed as "used" should be in working condition! I am seeing tons of musical i...

How do I stop getting annoying offers from stuff I ONLY LOOKED at didn't even favor or watch..

Seller and buyer here.. I don't shop or sell much on ebay anymore due to the annoying things ebay has added over the years.. but recently I did decide to "try" to list a couple things to clear stuff out of the house.. however I noticed when I opened ...

131 Days No Item No Contact from Seller

Paid for a guitar body on December 13, 2023 with an extended shipping time (from Dec to Feb) because items are made to order. Since Dec 22, 2023 the seller has not responded to any of my messages nor, of course have I recieved the item. The only mess...

Resolved! Made a return request before item shipped

So, I've made a pretty big mistake, this whole thing is a big mess. A seller had refused to give me a immediate refund on an item I had paid for. They then relisted the item on their page. I had made a return request by accident when I was looking ar...

MacBook bound to email of seller

Hello, I ordered a second-hand MacBook air (in Dec 2023) and when I got it I could use my apple account. Some months afterwards, I had to to reset the laptop and now am stuck. There is an email associated to the laptop. I guess the previous user has ...

Well that was fast!

I ordered a beautiful wind chime yesterday. I'm in Oregon, and the seller appears to be shown in Colorado. I received an email from the seller that they're using the carrier Aquiline, and they sent me the tracking number. I received my order today. T...

Search by location

I use the search "within 50mi. of my zip code" as well as some of my saved searches for larger items.All of a sudden the results are 2,300mi away and "from Japan".Anyone else have this issue or is it on my end?

Communication Preferences > Competing Offers

Communication Preferences > Buying Activity > Competing Offers "Competing Offers" is a recent addition. It's separate from "Offers to buyers" and "second chance offers" Can you tell us what that setting controls devon@ebay kyle@ebay ? I've asked a fe...