Starting this week, eBay will begin testing a feature that will add Best Offer to auction-style listings. Only a select group of consumer sellers, those who are new to eBay or sell only occasionally, will be included in the test. Based on previous tests, we found this feature drives higher sales conversion, especially in cases when the starting bid is set higher than the recommended Buy it Now price. The option for a Best Offer disappears after the auction receives its first bid.
Sellers can auto-decline Best Offer requests through the Manage Offers feature. On
Desktop, go to the item page (view item) > Manage Offers > Change offer settings
Last week, this feature was inadvertently applied to some of our small business sellers’ auctions. We have addressed the issue and apologize for any inconvenience this may have caused.
There are no plans to enable this feature for business sellers who use the auction-style format.